unlocking a secondhand Quest

BOB UK

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Hi All I hope someone can help me with this I have bought a secondhand garmin Quest I think it a Quest 1 ( how do you tell ?) and I have tried to unlock the maps on-line and it says this unit is registered to another user
Well yes it is the bloke I bought it off

Has anyone tried to get a unit registered to another person ? if so whats the best way of going about it ?

Thanks Bob
 
He needs to tell Garmin he's sold it to you.

If he's got a Garmin profile, he may be able to do it, failing that get him to give them a call & they'll ask him to e-mail confirming 1) his details, 2) he's sold it & 3) your details as the new owner.

Garmin (Europe) Ltd.
Liberty House
Hounsdown Business Park
Southampton, Hampshire
SO40 9RB
United Kingdom

Tel: + 44(0)23 8052 4000 - (please note this number is not for technical support)
Fax: +44 (0)23 8052 4004

Europe Tech Support

Hours of Operation
* Monday - Friday
* 8:30 a.m. - 5:30 p.m.
* U.K. time

Phone
* Free 0808 238 0000 (within U.K.)
* 0870-8501242 (within U.K.)
* +44-870-8501242 (outside U.K.)
 


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