Doing jobs for people at cost price then expecting me to go back and fix things without payment
so bike will be up for sale just to please them
Hi:
Take some quality time to think through your business. If you do good work or offer a good service you will be ok.
Talk to someone who is knowledgeable a mentor if you like.
Let them look at your business and how you quote, there is nothing better than getting the opinion of someone outside looking in. always talk things through with someone no exceptions (Just think how useful this forum has been to you).
Don’t be afraid to do some marketing courses. Every business needs a marketing strategy from a one man business to a multinational company.
You will be amazed how important marketing is when you get into it.
For example do you have flow charts to guide you through how to deal with a customer enquiry or for how you process an order?
Google up flow chart and look at some examples. Write your own flow charts, you may write 20 charts until you get one that works for you.
The most basic telephone marketing companies use flow charts a script if you like and they stick rigorously to it.
Talk the job through with your customers in a reasonable fashion and do not work for a loss. It is actually against company law to run a business at a loss it is called reckless trading.
The best advise I can give is don’t sit worrying about a business but put that energy into constructive thought and action.
I hope this helps and good luck.