EXCELLENT SERVICE

i bourght a 660 on 2nd of november , whilst registering it the screen went blanc , tried all resets so rung up garmin, pleasnt helpfull staff on the other end, went threw it all with them , end up sending just the sat nav back on monday 23rd, received a new unit on wednesday 25th , complete with all the brackets and cables. thats what i call service, why go any where else for a sat nav one happy chappy

Me too!

Bought a 2nd hand zumo 400 on ebay in August.... £120 or £140 from memory. It crashed on me 2 weeks ago.

Phoned Garmin 24th November, hoping to get it refurbished..... guessing it's gonna cost me £115 or so from the info I found on the net.

Phoned them up, gave serial number.... guy asks if I have a receipt. Told him just a paypal receipt from the bike dealer on ebay. (didn't mention it was second hand, but wasn't asked)

Garmin said, don't worry about the receipt... we can see it was first activated 18 months ago..... here's a reference number... return it for a refurbished unit.

Today, 3 days later I received, what appears to be a brand new unit..... All free of charge! Now, that's what I call service