SLM
My R1100GS has just been into SLM for accident repair (thanks to some twat from Merton Council who decided to take a short cut across my path!).
Anyway, bike went in last Tuesday, 22nd July and was booked in for 1 day. I was given an F650GS loaner for the day and off I went to rediscover the joys of the single cylinder!
I received a phone call later the same day saying that when the fuel tank was taken off there was a bracket underneath that was bent and had not been originally spotted. This bracket could not be simply straightened but needed to be replaced and was on back order with up to 7 days delay. Les Walker at SLM said that I could keep the loaner as long as I needed it at no extra cost (they are normally £10 per day + VAT) and they would let me know when the bike would be ready.
I had a call from Les yesterday (Monday 28th July) saying that the work was all finished and I could get my bike back. I collected it last night and they had done a fantastic job of the repair works, did a full valet and fixed/adjusted some bits that were playing up prior to the accident. The bike now rides better than ever.
Fantastic service from SLM and nice guys too.
Now I'm back on the GS after a week on the F650 I realise once again what a superb bike the GS is, but don't we all know that anyway?
Cheers.
Jon. (Grinning from ear to ear!!)