Turning into a nightmare
Having now finalised my trip and routes, the next step was to transfer all 145 waypoints and 41 routes to my Zumo 660.
Principal seems relatively easy doesn't it? Forget it! Several hours and two calls to Garmin later I'm still trying.
I first tried highlighting the folder in Basecamp and then chose 'Send to device'. After a couple of minutes I received an error message along the lines of 'error, unable to transfer' (forgot to take a screenshot
).
Once I unplugged the device and checked it, looking into the Favourites folder revealed nothing. First phone call to Garmin .....who suggested I plug in my device to Basecamp and when the box at the top comes up which details Zumo 660 and 16Gb card, that I simply drag and drop my route folder in Basecamp into the 16Gb card folder. So I did just that.
However, once done and checking the 'Custom Routes' option on the device showed no change i.e. still both empty, however when I checked the contents of the SD card on its own, there was a subfolder called GPX and within it there were 41 routes. So it looked as though all the routes had successfully transferred to the 16Gb micro SD card. Hurrah! Some progress at least! So where the hell were these routes and why didn't it display in my Customs Routes folder?
I then checked the contents of the 'MyData' folder, (under Tools; My Data; Import data) and Hey! Ho! after searching for routes, it revealed there were 34 routes in there which I could then import - no idea why only 34 and not 41.
So, I selected import 'All'. This resulted in an error message popping up which said "Cannot store more than 20 routes. Remove 14 routes and try again".
I deselected 14 routes and the 'Import' process started off for the first 20 - one route at a time with a re-calculation of each route gradually going from 1% to 100%. I've no idea why it needed to recalculate anything as I made certain before I started that the map set on Basecamp was the same version as the Device (v2016.10). This took over 2 hours. Given the first error message, I figured that once the first 20 had gone through, I'd simply import the next 14 .......wrong assumption!
The first 20 were 'imported' successfully and now appeared in within my 'Custom routes' icon on the Zumo. Great. Time to import the other 14. I went into the 'MyData' folder, selected routes and after a little searching it brought back the remaining 14 routes which I then ticked and selected 'Import'. Another message instantly popped up which said "Cannot import more routes - route memory is full". Whhhhaaaaaaat??
Second phone call to Garmin who confirmed that ..... wait for it ....... the MAXIMUM number of routes that could be imported into the Zumo 660 (and any other Garmin device) was
20! I was flabbergasted!
They simply suggested that I start fiddling or merge my number of routes to ensure it was kept below 20. I (politely) pointed out that I'd broken my journey up into travelling days and merging two or more days was far from ideal - particularly as I liked to delete each route for each day once I'm on the move i.e. delete day 1 once I start day 2. I'd also experienced problems before where the SIZE of the route meant that the Zumo couldn't import it either, so said (to Garmin) that if I merged the routes of several days, did I have to make sure that the overall file size was below a maximum and what should that maximum be?
Garmin confirmed that large files would reject in the Zumo, but could offer me no advice as to what that maximum file size could be for it to be accepted!! Their solution to my problem was that I should transfer half my routes to a 2nd micro SD card and swop them over half way through my trip! Given that all my maps are also held on the Micro SD card, I'm not sure how easy that would be!
In summary :
- The number of routes on my 16gb micro SD card shows that all 41 are on the card (hurrah!)
- The number of routes that are shown under 'Mydata'; routes is 34!
- The maximum number of routes that I can 'import' and store within the routes tab on my Zumo is 20.
I've now having to experiment with deleting routes from my 'Custom routes' folder on the Zumo and seeing if I can 'Import' further routes from the MyData folder to the 'Custom routes' folder once I've made some space and am hoping that at some point the remaining 7 routes that I know are on my micro SD card will appear in the MyData folder so that I can then 'import' them into my 'Custom routes' folder too to enable me to start the route!!
What a mess! And all because of a poxy 20 route maximum in the Zumo 660. How stupid and short sighted of Garmin.
Has anyone else experienced this problem? If so, how did you get around it? Would be grateful for any help!
Cheers
Peter