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Thread: The sorry saga of 1200GS/GSA fuel pump controller failures (410 so far)

  1. #17
    Senior Member
    Join Date
    Mar 2008
    Location
    Macclesfield, England
    Posts
    223
    When: Aug 2008
    Where: 40 mins from home.
    (Luckily it didn't fail on a recent 2000 mile trip around Europe)
    Rider: Ken Watson
    Bike: 08 1200GS, 7k miles.
    Remedy: BMW recovery back home. BMW transport from home to dealership next morning. Fixed same day.
    Days lost: None

  2. #18
    Subscriber Click here to find out how to Subscribe
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    Jan 2008
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    Uptomenutsinit
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    FECK!

    When:- 26/03/08
    Where:- 1.5 Hours from Madrid en route to Morocco with two mates.
    Rider:- Clive (Essex Boy)
    Bike:- 2004 1200gs
    Remedy:- Called Carole Nash 1pm, told them I needed recovery to BMW Madrid.Local tow company arrived about 1 hour later and took me to nearest Yamaha dealer! Continually called Carole Nash, but then tow company said they could not take me that afternoon so had to stay in B & B overnight, mates stayed too but they headed off next morning for the ferry to Tangiers.
    Went to Madrid BMW next morning, got there 11:21 and they told me to wait for their call.
    It as 5:30 next evening before bike was fixed. Cost about £50 for the B&B first night, then £120 for the Madrid hotel close to the dealer, then £150 for the fuel thingy, plus expenses. Lost 2 days holiday and all confidence in BMW.
    Last edited by Wilburt; 06-09-08 at 17:09. Reason: add details.

  3. #19
    richbidd
    Guest

    mine went

    Went 1 week ago on edgeware rd. 06 bike with 2 weeks of warranty left. BMW car & service guy showed up inside the hour & had me up & running. Kudos to the tech. Thumbs down to the product!!!

  4. #20
    Subscriber Click here to find out how to Subscribe
    Join Date
    Aug 2008
    Location
    Newry, Co. Down
    Posts
    2,115

    Re fuel pump solid state relay failures.

    My freind, Noel Hadden has had 2 R1200GS BMWs.

    1st was 2005 model, & he had a relay failure on it.

    He later bought a 2008 model having been assured by local dealer that the fuel pump relay problems had been resolved.
    He has had 2 more replaced under warranty this year.
    He now carries a spare with him.
    All incidents occurred in Northern Ireland.

    In the immortal words of Oscar Wilde:
    to lose one parent is unfortunate, to lose two smacks of carelessness.

    Regards Michael A. Mc Namee

  5. #21
    Subscriber Click here to find out how to Subscribe
    Join Date
    Apr 2003
    Location
    Chester-le-Street, Galway and India
    Posts
    134

    Fuel pump failure

    Yip had the very same problem with my 2004 GS back in July of this year!

    - When did it happen?:September 2008

    - Where were you?: In Co. Galway out for the weekend

    - bike details (model and year): 2006 R1200 GSA

    - remedy: electrical bypass fix on side of the road using direct feed from Auxillery socket using cable from Sat Nav . Toured for rest of day before calling BMW assisst to recover Bike whilst i returned to UK by Plane

    - How many days work/holiday did you lose? None, just had a good friend who talked me through the fix

    - Were there any incidental costs? Not yet
    Hadrian

  6. #22
    Euro - GSer Click here to find out how to Subscribe
    Join Date
    Jan 2002
    Location
    North Yorkshire
    Posts
    23,558
    Met a chap yesterday when I pulled up next to him on my 2008 12Adv

    He had a 2007 12 Adv model

    He was hoping this was 3rd Sunday lucky

    Last Sunday he was recovered with a Fuel Pump Controller and the Sunday before that he suffered EWS failure

    2 BMW Assist recovereies on consecutive Sundays

    He'd never heard of UKGSER and thought he was unlucky

    I pointed him here to find the real deal
    JohnnyBoxer

    RJB Asset Finance - Vehicle, Machinery & Equipment Finance for Agricultural, Commercial and Rural Business

    So many roads...........So little time......

  7. #23
    SHORTY
    Guest
    When did it happen? 2005 after seal was replaced on recall
    - Where were you? middle of nowhere single track road inthe lake district
    - rider name william short
    - bike details (model and year) r1200gs 2004
    - remedy BMW recovered and repaired at dealer
    - How many days work/holiday did you lose? 1day
    - Were there any incidental costs? No

  8. #24
    Member
    Join Date
    Apr 2005
    Location
    Olney, Buckinghamshire
    Posts
    31
    year of bike: 2005

    mileage when failed: approx 18000 miles and 2 months out of warranty

    symptoms:engine stalled a few times on tickover then packed up completely about 3 miles later

    trailered home by AA

    contacted local dealer who were certain it would be the pump controller at fault without even seeing the bike so ordered and fitted new style controller which rectified problem

    Quote Originally Posted by Tim Cullis View Post
    I don't think congratulations is the right expression, but phc1058's FPC failure is the 200th documented incident amongst UK owners, 99 of which have happened so far in 2008.

    BMW UK is aware of this thread and I have received a response to some of the questions I posed and BMW Munich has been asked to comment on others. I will post if and when there is anything concrete I can share.

    Tim

  9. #25
    Son of Ah Knah Yee Click here to find out how to Subscribe
    Join Date
    Nov 2004
    Location
    The North East
    Posts
    39,089
    Year of bike: 2004
    Mileage: 42,500 and a bit.
    Where: Waternish, Isle of Skye.
    When: 29/08/08.

    Phoned RAC. RAC deployed Portree Coachworks, who phoned Oonyack, who managed to get the bypass thread emailed to Portree Coachworks..

    Back on the road 3 hours late...but not in a truck..

    FPC, as yet un-replaced is working again without bypass fused-up..



    Strangely, I ordered a new FPC from Cooper BMW, Boldon and they claim never to have had the part in stock or ordered one... ... 1 week later it has not arrived...

    Quote Originally Posted by wilbjr21 View Post
    Chris - I know this to be incorrect.

    I can loan you one until yours comes (latest part number) as I have two.
    Quote Originally Posted by SHORTY View Post
    So do i as when mine failed they replaced it under waranty. 2004 model
    perhaps your bike has a new type with different part number? or the FPC was supplied by BMW or BMW assist and not ordered by coopers
    PUI since 2004


  10. #26
    Member
    Join Date
    Jan 2005
    Location
    Pastafaria
    Posts
    59
    2005 model - 8400 miles. Mine just gone in Pyrenees. This bike is has been French registered for a year or so and not sure if BuMW GB will entertain a goodwill claim but I'm going to try anyway. Cost 112 Euro for replacement part and fitted it myself.

    Not having a good year as my almost new GB reg GS Adv also stranded me in middle of France with ring antenna failure a few weeks ago. BuMW GB investigating my complaints over this episode as we speak.

    Both issues could have been largely prevented by proper recalls as any other manufacturer would have done.

    The fcuking money I've spent with them on cars and bikes over the years!

    Now where's the nearest KTM dealer...

    Cheers

    Roger

    Quote Originally Posted by Tim Cullis View Post
    Out-of-warranty costs to owners was one of the issues I raised with BMW.

    The response so far is that there are a number of factors that BMW consider in goodwill 'claims' such as the age of bike, the mileage covered, number of owners and whether the bike is dealer maintained.

    BMW has said that whilst no promises are being made, they will look into the parameters that are set for this component.

    Tim
    Cheers Tim, one lives in hope!

  11. #27
    Member
    Join Date
    Jul 2005
    Location
    Bedfordshire
    Posts
    72
    When: June 2006

    Where: South of France

    Name: Donnie MacLeod

    Bike: 2005 R1200GS - 15k miles

    Remedy: BMW Assist returned bike to BMW Nime. Spare taken from new bike in showroom. They claimed it was the first time they had seen this problem. BMW Assist was excellent.

    Cost:15 hours lost

  12. #28
    varadamo
    Guest
    yes - another one
    happened yesterday 15th sept - at Navan , Ireland
    Damian Crummey
    1200gs 2006
    aon axa free breakdown cover to local bmw dealer ( joe duffy motors ) Dublin
    1 DAY lost and very important meeting missed !!
    NO expences BUT - booked to travel to France on 27th sept with 2 mates for a weeks bikin ( i dont think so ) - dealer has stated he is out of the part as there is such demand for them !!! - i have to wait until 13th oct for the part to arrive - no bloody holiday !!

    Quote Originally Posted by vmaxoutlaw View Post
    Sounds like you need to bypass the controller. Simple enough:

    http://www.advrider.com/forums/showpost.php?p=6898745

    Jerry
    Quote Originally Posted by Tim Cullis View Post
    I took the liberty of changing Jerry's link to a post slightly further down the AdvRider thread that shows the procedure more clearly.

    I ran my 1200GSA with the bypass in place for several weeks whilst I was in Morocco, and then rode back to the UK.

    Tim
    thanks for the info - may just have to do that ( and will if no better alternative arises ) but as ive over a week before the trip - anyone know where to source a new unit in the uk ? - irish dealers say none available from the official uk dealers

    23.9.08 having been told by local dealer that part would not be available until mid oct , got a call last friday to say they had received some parts and my bike was ready !! - thanks to joe duffy motors ( i think ) - so i assume ive got the newest type now fitted - still bringing printout of the pictures showing how to bypass the unit if im stuck on holiday ( the pictures show how to cut the wires etc .. but to the less mechanically minded of us - where exactly is the part and how do i access it ????

  13. #29
    richard1971
    Guest
    Bike: 05 R1200GS
    Fuel Pump Failure: May 2008
    Where: Cork
    mileage on clock - 14,500km
    Cost: - 50 euro collection, labour on the part - 120 euro

    My whole bill came to 700 euro (service as well)

    Days lost - about 8 weeks - this is how long it took to get the parts!

    They also highlighted the ABS controller as having gone -this involved the replacement of the entire CPU for the bike.

    I came off 8 years of riding Honda Blackbirds for this?

    Great bike for our roads but the minute a new VFR 1000 is launched I'm outta here and back to Honda

  14. #30
    When - 2 weeks ago on fourth day of european hols

    Where - La Spezia, Italy (Bike lost power on stretch of dual-carriageway. Restarted but died completely a mile later, where I was able to get off road onto garage forecourt)

    Name - Barry (Tyremark)

    Bike - 2006 R1200GS

    Remedy - After dropping H&B tank bars/fog-lights was able to get at tank panel and remove fuel pump controller (totally dry and no sign of moisture)
    cut wires below unit and pushed them into connector that plugs into controller then pvc taped them in place
    Days lost - None, took an hour to sort mainly due to removing/refitting the tank bars/lights.

    Incidental Costs - Next day (300 miles later) found a motorrad dealer 'Moto Sport' at Pistoia who were extremely helpful and sold me a controller off a new Gs in the showroom. Cost 104 euros fitted myself and bike completed the remaining 2500 miles of hols flawlessly. By the way bike seemed to run perfectly without controller with no noticeable difference in fuel consumption

    A Big Thank You to Tim and all those who contributed to the workaround it certainly saved the day and the holiday

  15. #31
    Senior Member
    Join Date
    Mar 2007
    Location
    .
    Posts
    2,856
    When - 21-09-2008
    Where - B6270 Gunnerside, N. Yorks Moors (Middle-of-nowhere)
    Name - POG
    Bike - R1200GSA 2006 '06

    Remedy - Recovered to home address as dealers were closed (Sunday). 3 hour wait for recovery, 2.15 recovery back to home, having to listen to inane recovery driver

    Time Lost - Unknown (spoke to dealers - they have none in stock and won't have until mid October)

    Cost - Unknown, 3 weeks without bike. Will fit myself as won't want to fork out for 1 hours labour. FPC part is changing along with part number. Cost of new part as yet unknown.

    The bubble has burst

    Quote Originally Posted by POG View Post
    25-9-08: The new controllers are now being shipped to dealers (Alan Jeffries, Shipley) and are available. The rest of their order should arrive in early next week - I guess that this might be the case with other dealers as well.

    I was contacted by AJ's today as they have a lead on their shipment and have received 3 of the new FPC's (one of which they have very kindly put aside for me ).

    The other extremely good news for me is that BMW are paying for the FPC (which will save me about £70, and this is very good news for me in this economically arid period).

    Thank you very much to Mike, the Service Manager, for pulling out the stops and getting the part for me, thus enabling me to get my bike back on the road Top bloke and a great dealer

  16. #32
    Scotland lover
    Join Date
    Oct 2004
    Location
    Putney, London and the Altiplano de Granada
    Posts
    3,463

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    Update on failures

    2004: 7
    2005: 14
    2006: 30
    2007: 51
    2008: 105

    Total: 207

    According to BMW a new version of the fuel pump controller was introduced a couple of weeks ago.
    However it seems many dealers do not have this in stock.

    Will the new version of the FPC be any more reliable than the version introduced in May?

    Tim
    .
    "For sheer delight there is nothing like altitude; it gives one the thrill of adventure
    and enlarges the world in which you live,"
    Irving Mather (1892-1966)

    Access the Morocco GS Knowledgebase

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