Dean
Registered user
Hero To Zero by slagging off
I just wanted to say that surely its better to speak to a manager of any company first with your complaints before posying on a forum if its a small vendor the owner will be the manager and bigger concerns will obviously employ one .
its so easy for a company to go from hero to zero by a minority of complaints sure enough we all have problembs errors and mistakes thats why we have bumpers on cars and erasers on pencils.
I always think that with any complaints generaly the bad reports are far out weighed by the good reports but unfortunately as its expected most dont bother to praise, so its refreshing here to see those that have a good service pipe up
you mentioned that your a limited company in spain how would you feel if the management of your company did not get to hear or rectify a complaint that was aired on a forum within your Industry.
why not talk to the management if you still dont like the answers or feel that they have done things in there power to help you, then post it! but at lease give them a chance, this is business
I like many have purchased from all different sources and can say I have had some issues but always talk it through give people an opertunity and can say they have gone on to provide me with outstanding service
im sure most (no all) that advertise here are generaly considered good or they would not be here, unless of course they own the forum
Hi, If anybody is thinking of buying something from (not so) Nippy Normans them look elsewhere. I bought from them as the are a sponsor of this site so i thought they must be good.
The guy who answers the phone is the rudest guy I have ever dealt with. First he put the phone down on me because wait for it (I had the ordasity to ask for goods to be shipped abroad without VAT) even though we are a registered VAT company in Spain so we dont pay it. (By Law)
Second they went for a weeks stock take in that time they did not answer emails of phone calls chasing delivery.
Best until last, I finally get through and they said my shipment was sent by post and it will get there "eventually" as their is no way of knowing when it will get here . When I asked when it be to long so I knew there was a problem. Guess what he put the phone down again!!
Does somebody have the number for the owner because I am furiouis. Maybe this guy is the owner!!. I am now in my 14th day for delivery and no idea where my goods are.
I need to order more 1200 stuff. Can anybody recommend somebody?? Thanks
I just wanted to say that surely its better to speak to a manager of any company first with your complaints before posying on a forum if its a small vendor the owner will be the manager and bigger concerns will obviously employ one .
its so easy for a company to go from hero to zero by a minority of complaints sure enough we all have problembs errors and mistakes thats why we have bumpers on cars and erasers on pencils.
I always think that with any complaints generaly the bad reports are far out weighed by the good reports but unfortunately as its expected most dont bother to praise, so its refreshing here to see those that have a good service pipe up
you mentioned that your a limited company in spain how would you feel if the management of your company did not get to hear or rectify a complaint that was aired on a forum within your Industry.
why not talk to the management if you still dont like the answers or feel that they have done things in there power to help you, then post it! but at lease give them a chance, this is business
I like many have purchased from all different sources and can say I have had some issues but always talk it through give people an opertunity and can say they have gone on to provide me with outstanding service
im sure most (no all) that advertise here are generaly considered good or they would not be here, unless of course they own the forum