Page 1 of 2 12 LastLast
Results 1 to 16 of 29

Thread: Servicing at Chester

  1. #1
    Subscriber Click here to find out how to Subscribe
    Join Date
    May 2009
    Location
    Wirral, England
    Posts
    88

    Servicing at Chester

    I know there are quality independents in the north west and perhpas if I didn't have the need for a dealer stamp in my book I might consider widening the search. However I do, and I haven't.

    Just booked my bike in for a service at Chester Motorrad and have saved due to their winter service offer. (effectively a £60 discount) Andrea and Paul are great at supporting their customers and I'm pleased to be one of their customers....especially given some of the posts on this forum.

    For the record I have no interest in Chester Motorrad, except that I'm a happy customer that has had great service from them over the last 2 years.....Long may it continue!

  2. #2
    Senior Member
    Join Date
    Sep 2011
    Location
    chester, england
    Posts
    204
    Quote Originally Posted by Mad Mac View Post
    I know there are quality independents in the north west and perhpas if I didn't have the need for a dealer stamp in my book I might consider widening the search. However I do, and I haven't.

    Just booked my bike in for a service at Chester Motorrad and have saved due to their winter service offer. (effectively a £60 discount) Andrea and Paul are great at supporting their customers and I'm pleased to be one of their customers....especially given some of the posts on this forum.

    For the record I have no interest in Chester Motorrad, except that I'm a happy customer that has had great service from them over the last 2 years.....Long may it continue!

    i got my bike from them a few months ago and are always happy to help when needed

    bump for chester motorrad

  3. #3
    New Member (less than 15 Posts)
    Join Date
    Jun 2011
    Location
    Manchester
    Posts
    10
    Iv heard things too,not all good..about Chester Motoradd.
    I wouldn't be so trusting of any bike or car dealer,has everything they are charging for been done?...call me a sceptic... and you would be right..
    I use Williams in Manchester,600 mile service..not a lot to get wrong..so no problems so far.

  4. #4
    Dream Maker
    Join Date
    Jun 2005
    Location
    Worcester, England
    Posts
    13,462
    Quote Originally Posted by Mad Mac View Post
    I know there are quality independents in the north west and perhpas if I didn't have the need for a dealer stamp in my book I might consider widening the search. However I do, and I haven't.
    For info, you do not need a dealer stamp in your book for warranty etc. You can take it to any independant for a service and as long as they do their warranty work through a dealer, your warranty etc is covered
    www.unchainedtours.com

    "Of all the forces that make for a better world, none is so powerful as hope.
    With hope, one can think, one can work, one can dream.
    If you have hope, you have everything."



    http://www.unchainedtours.com

  5. #5
    skywalker
    Guest
    Exception to that - if your bike has a BMW approved warranty or the BMW insured warranty.

  6. #6
    Subscriber Click here to find out how to Subscribe
    Join Date
    May 2009
    Location
    Wirral, England
    Posts
    88
    indeed skywalker....I have the extended warranty and need a dealer stamp in the book. In any event for a low miles bike of less than 3 years I want the dealer stamp. No doubt others would disagree but there you have it. You pay your money and take your choice....merely pointing out that some dealers are not averse to discounting and ulike some dealers in the south are not ripping off owners with stupid prices on the basis that you pay for an annual inpsection as well as a service!

  7. #7
    Subscriber Click here to find out how to Subscribe
    Join Date
    Dec 2004
    Location
    Wandering
    Posts
    1,563
    Crazy people. Go and see Jim at Southport Superbikes. You can't get better.
    Has tha nowt moist?

  8. #8
    Senior Member
    Join Date
    Jun 2008
    Location
    N Shropshire
    Posts
    703
    Quote Originally Posted by Wanderer View Post
    Crazy people. Go and see Jim at Southport Superbikes. You can't get better.
    Agreed- they are excellent. However, I have defected to Chester partly because they were the only ones who would help me when a brake recall was announced two days before I set off to Turkey (was a bit disppointed that SSB couldn't squeeze me in). Just had 36k service at Chester (08 12GS) and have no complaints. It just runs better and better (fate well and truly tempted).

  9. #9
    Trustworthy Scouser AND
    Join Date
    Jan 2002
    Location
    Toxteth scouser, made good ..now hiding on the Wirral
    Posts
    10,206
    How do you get a part from BMW Chester -
    I went yesterday and they were shut..silly me, hey I'm not perfect, I ride an airhead.
    So, 'phoned parts dept. at 11.00am and was told computer was down..fair enough, took all my details etc and said they'd call me back ! So almost three hours later I call again, put on hold for about three minutes or more then 'phone cut off ! Hey, it happens. So called back and 'phone lifted up and placed down again...easily done I you drop the 'phone; so called back again, same thing happened... hmmmmmm. Left it a short while, (had a quick frustrated pace up and down ) called again and spoke to a nice lady on reception and asked her to put me through to stores but please not to cut me off ( three hours now just to order a rubber seal ). She came back to the 'phone and said Harry was with a customer...I'll get him to 'phone you back .....so typing this 40 minutes later after being ignored by H !!
    Cannot even order via an email address ( unless I want to book a service or a test-ride )
    So how do you order parts from a main dealer...FIVE telephone attempts and waiting ( still ) three hours ???? Means I will now have to order via BMW Preston ( or wherever ) and pay damned postage all for a rubber petrol cap sealing ring ( hey, I even gave them the part number 16111453910 on my first call ! ) £15 from Europe
    Bet Mr H finally calls me when I 'm out taking the dog out for a walk ( poor mutt has his legs crossed waiting for that return 'phone call ) and I'll miss the call !!
    Us airhead owners are treated like lepers

  10. #10
    Subscriber Click here to find out how to Subscribe
    Join Date
    Nov 2005
    Location
    Marlborough, Wiltshire
    Posts
    10,422
    3 hours? .... you could walk there quicker from your house

    The lady, in the van, in the car park, does very nice bacon baps
    2016 BMW R1200 GS Triple Black
    2017 BMW R Nine-T Scrambler X
    1996 BMW R80 GS Basic
    1980 Kawasaki Z1300
    1962 BSA Gold Flash
    2002 Triumph Bonneville (Desert Sled)
    2003 Triumph Daytona 955i (Rob North Replica)
    2001 Yamaha T-Max Mk1


  11. #11
    Have always bought Harleys and GSs from Chester - but this time have bought from Williams Manchester.

    It's a great shame as Chester is nearer and far more convenient for me.

    Always found their Sales side excellent but not quite so happy with their ability to resolve bike issues.

    Would be delighted to be proved wrong.

    And yes the Fine Dining Emporium does great burgers too.

  12. #12
    Trustworthy Scouser AND
    Join Date
    Jan 2002
    Location
    Toxteth scouser, made good ..now hiding on the Wirral
    Posts
    10,206
    6.15 pm and still strumming my fingers waiting ...somehow I don't think I'll be getting that call !!

  13. #13
    Trustworthy Scouser AND
    Join Date
    Jan 2002
    Location
    Toxteth scouser, made good ..now hiding on the Wirral
    Posts
    10,206
    Quote Originally Posted by Kenny View Post
    6.15 pm and still strumming my fingers waiting ...somehow I don't think I'll be getting that call !!
    8.15 pm, and no call, so I may just call it a night !!

  14. #14
    Subscriber Click here to find out how to Subscribe
    Join Date
    Aug 2012
    Location
    Chester, England
    Posts
    1,188
    Quote Originally Posted by Wanderer View Post
    Crazy people. Go and see Jim at Southport Superbikes. You can't get better.

    They are closed now .... Bowkers preston now has franchise....

    And Jim is at Williams Manchester .... And that's the main reason I go there ....

  15. #15
    Subscriber Click here to find out how to Subscribe
    Join Date
    Aug 2006
    Location
    merseyside
    Posts
    582
    Quote Originally Posted by Kenny View Post
    8.15 pm, and no call, so I may just call it a night !!
    You won't get the call.ever.they never call, when buying a bike or an o ring.makes no difference.

  16. #16
    Trustworthy Scouser AND
    Join Date
    Jan 2002
    Location
    Toxteth scouser, made good ..now hiding on the Wirral
    Posts
    10,206
    2.00 am ... right that's it, no return call - I'm off to bed Mr BMW Chester !

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Anyone attending a Ride Out or Event organised through the UKGSer Forums does so at their own risk.
UKGSer.com or anyone organising an event posted here will not be held responsible in any way for damage or personal injury sustained while attending any such events.

Members attending any such event do so at their own risk.

The text, images, graphics, sound files, animation files, video files, and their arrangement on this Website are all subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites without prior written permission.

Disclaimer: Use or depiction of the BMW logo or trademark throughout this web site is for illustrative and editorial purposes only, and to the benefit of the trademark owner, with no intention of infringement of the trademark.

The UKGSer Forums may include adult content for which it cannot be held responsible. Your use of this website constitutes acceptance of the UKGSER network privacy policy

"Its about being a grown up hooligan - and if that means a dark visor, remus open pipe and a bit of speeding out of town then all well and good"