E. Buygum
Registered user
Just for the record, my missing delivery from Nippy Norman was a Royal Mail error (which, in fairness, doesn't happen very often in my experience and was probably caused by local holiday relief). NN addressed the parcel correctly and fully but it was returned to NN "Address incomplete"...that cycle took around 2 weeks. Parcel was resent and arrived next day, as had always been the case in my 4 years previous experience with NN. Anyway, my faith is restored in NN.
I think it's fair to say that NN is "old school": you're never going to get expansive communication about "Service Excellence". They are reliable and reasonable but vulnerable to being let down (by Royal Mail in this case) like anyone else.
Alls well that ends well.
I think it's fair to say that NN is "old school": you're never going to get expansive communication about "Service Excellence". They are reliable and reasonable but vulnerable to being let down (by Royal Mail in this case) like anyone else.
Alls well that ends well.