I Totally disagree with the above. I have had 5 Triumphs, in the last few years, (955 Speed Triple bought second hand, 1050 Sprint ABS bought new, Daytona 675 SE bought new, Tiger 1050 bought second hand and a 1200 Explorer bought new)
All have been well built and reliable with the exception of the speed triple. The regulator burnt out, taking the wiring loom with it, the bike was 4 years old and bought privately second hand, my local dealer collected the bike, did the repairs and delivered it back home, the bill, don't worry about that sir, we'll claim it back from Triumph.
I never got that service from BMW.
Andrew
I can only speak from my own experience of owning two Sprint ST's and the numerous issues I had with both. The build quality on the first ST (a 1999 model) was good but the second one (2004)was shoddy. The reaction from Triumph was even shoddier and they refused to do anything about the issues, despite my dealer backing me and telling the factory the bike was well looked after.
BMW's service, in my own personal experience, is far superior to the joke that Triumph claim is proper customer service.