My wife has had 2 of these in just over 2 years and both leak/leaked. Still trying to work a satisfactory conclusion with BMW Customer Services.
Just an update and a bit more information. We purchased a brand new Streetguard for my wife in April 2014 for impending round the world trip (still ongoing). My wife's experience with an earlier Streetguard 2 had been brilliant and we thought the 2014 Streetguard would be a great replacement. We only purchased a new suit to allow more layering for the times when it gets really cold e.g. some parts of South America otherwise the Streetguard 2 would have come on the trip.
Well, the new suit leaked like a sieve at the shoulder/forearm area to such an extent that when it started to rain we could stop and within a couple of minutes just stood stationary the suit would be wet inside. It was so bad that water would run down inside the jacket and trousers and make my poor wife's boots wet inside!!
Fast forward a bit and with rainy season in full swing in Mexico she'd had enough. BMW agreed to a replacement suit but it would take 2 months to get one into Cancun, Mexico. That was time we didn't have so we arranged to collect a new one in Guatemala City. Somehow they could get one much more quickly. Another fast forward to January 2016 and we collect a brand new suit from BMW Guatemala City. Result, or so we thought.
In May the suit jacket started to leak at the forearms. It had only done about 1,500 miles and it was bloody leaking and yes it was still rainy season so not too good. We went back to the dealer in the UK who said that they could not do anything because it was outside the original 2 year warranty period and suggest we contact BMW customer services. Initially they were no help at all and it wasn't until I pressed them that the issue was escalated and we were offered a £700 credit to spend at our nearest UK BMW dealer. That's no use to us as we're not planning on returning home any time soon and after some back and forth we were offered £700 to be credited to our current account. This we accepted. My wife still has the suit.
In the meantime BMW Bahnstormer near Alton had sent my wife a brand new Rain Lock jacket free of charge as a goodwill gesture. This was great customer service from the dealer and above and beyond what we would have expected from them. We collected the Rain Lock from San Jose in Costa Rica a few weeks ago and it is currently keeping my wife dry over the Streetguard.
BMW clearly know there is an issue with these suits as they must have had quite a few returned, just look at the reports on here. I think the way the issue was resolved for us was OK but at the end of the day given what we're doing, riding around the world, a waterproof suit would have been much better.
There is no way we could recommend this suit to anyone who wants to stay dry given our experience.
Steve
www.tiger800rtw.com