Unable to do my speed camera updates??

dave hendy

dave hendy

Well-known member
UKGSer Subscriber
Joined
Mar 15, 2005
Messages
3,082
Reaction score
4
Location
Whitchurch, Shropshire
I have a Garmin speed camera subscription until September but I am being prevented from down loading updates? I can pick the updates and it shows computer and device are ready for download but when I except the agreement it says download failed. I have tried using IE11, Google chrome and firefox? I have added https://my.garmin.com to trusted sites. The only thing new is my new BT hub 6, could this be a problem?

Any ideas?
 
OK so I tried to update the Nav V at work and it did the same so obviously nothing to do with the new hub!

So still unable to do anything:blast

No ideas then??
 
There's a new version of s/w for the Nav V (v3.30). Might be worth trying to update the Nav V s/w via Basecamp (Device, check for updates) and see if this works. The problem may only relate to the speed cam database, and it just might be resolved with a s/w update. Otherwise, try a software reset to factory defaults or a call to Garmin...
 
have you updated the speed camera's before with no problems, and if so have you removed or altered anything on the sat nav, and are you using the same method as you did before. you have eliminated your own gear (pc/router) so whats changed, anything you can think of or nothing, is it a unit you have had from new or one purchased secondhand.
 
Tomcat said:
There's a new version of s/w for the Nav V (v3.30). Might be worth trying to update the Nav V s/w via Basecamp (Device, check for updates) and see if this works. The problem may only relate to the speed cam database, and it just might be resolved with a s/w update. Otherwise, try a software reset to factory defaults or a call to Garmin...
Click to expand...

I did the update before I had this problem so don't know if that caused it?
 
leedude03 said:
have you updated the speed camera's before with no problems, and if so have you removed or altered anything on the sat nav, and are you using the same method as you did before. you have eliminated your own gear (pc/router) so whats changed, anything you can think of or nothing, is it a unit you have had from new or one purchased secondhand.
Click to expand...

I got the Nav V 1 year ago with my new bike (from BMW) it has been working ok although some times I had to use firefox to do the updates.
 
iand46 said:
I think you've found the cause
Click to expand...

I don't have a subscription to the speed camera database so can't confirm this. Maybe a post on here in the Nav V section to ask if anyone else has the same problem after updating to v3.30 ? Call Garmin as well to see if they are aware of any problems updating speed cams.
 
Ok so hadn't changed anything since the weekend, connected it to computer before I rang Garmin and it did the update no problem:nenau

What's that all about:rolleyes:
 
Nippy Normans supply Touratech, Wunderlich, Desert Fox and many other makes of accessories.
You must log in or register to reply here.

Similar threads

GB.
Satnav, GPS, apps, comms, phones and the wheel.
2 3
Replies
42
Views
1,929
GB.
GB.
Santa-2512
Good Garmin customer service, moving speed cameras database to my Nav 6 from Nav 4
Replies
0
Views
1,208
Santa-2512
Santa-2512
Problems transferring routes from My Route App via MacBook to Zumo XT
2
Replies
23
Views
2,364
Wapping
Wapping
Wapping
First go with the Motorrad Connected app…..
3 4 5
Replies
84
Views
7,631
Wapping
Wapping
PanEuropean
  • Sticky
How to improve performance of Garmin Zumo 660 / 665 devices
Replies
4
Views
4,784
(RIP) Spangle


Back
Top Bottom