Tiny screw on Zumo 390 lost

moody · Aug 24, 2016

I have lost the tiny screw that's comes with the mounting bracketing my Garmin 390 that attaches the power lead to the bracket. It fell onto garage floor and disappeared without me ever using it.
Needless to say, my husband is unsympathetic and would never let anything like that happen to him!

The sat nav is working ok at the moment without the screw, but I am worried the lead will come loose eventually.
Does anyone have, or know how to get, a new screw? As I have lost it, I don't know what size it is.
I contacted Garmin who are less than useless and told me I need to buy a whole new bracket.

leedude03 · Aug 24, 2016

garmin will have them, if you ask nicely they will post you one.

moody · Aug 24, 2016

I have done!
As I said, no help.

leedude03 · Aug 24, 2016

sorry didnt read it all my bad, but i am surprized, i may have one i will have a look see.

(RIP) trickytree · Aug 24, 2016

I did exactly the same.....ill look in the garage cos I bought a couple of spares if I can remember where I put them.

moody · Aug 24, 2016

Thank you, both
I appreciate it.

(RIP) trickytree · Aug 24, 2016

Needless to say I can't find them but this is what I bought.....1/4" length. Think the original screw is countersunk but these worked fine for me. I'll have another look after dinner!

http://www.ebay.co.uk/itm/No2-A2-Stainless-Steel-PAN-HEAD-Self-Tapping-Screws-2-Length-Options-/300889187775?var=&hash=item460e64a5bf

(RIP) trickytree · Aug 24, 2016

Found em! Also found a countersunk one so I'll send one of each.....there's 10 of the Panheads left so I must have used a c/s.
PM me your address and I'll pop em in the post for you.

moody · Aug 24, 2016

Thank you
You are a star

moody · Aug 30, 2016

Thank you so much to trickytree for sending me the tiny screw that I needed.
Hopefully it will mean the power cable will now be secure.
it is a shame the Garmin Support service was not as helpful as the members of the forum.

Dear Anne ,

Thank you for contacting Garmin Europe.

Unfortunately we can't send you only the screw, but perhaps you can find a screw that fits elsewhere?

Apologies for the inconvenience.

If there is anything else I can help you with then please let me know. Alternatively you can search for a solution here: http://www.garmin.co.uk/support

Kind regards,

Chris

Garmin Europe

_________________________

No sh*t Sherlock!!!!

harry · Aug 30, 2016

It is probably stuck in the sole of your boot!

Wapping · Aug 31, 2016

For the next time you lose it:

https://www.gpscity.com/garmin-zumo-350lm-motorcycle-bracket-screw-for-power-cable.html

One size, fits all... As they say.

moody · Aug 31, 2016

Wapping said:
For the next time you lose it:

https://www.gpscity.com/garmin-zumo-350lm-motorcycle-bracket-screw-for-power-cable.html

One size, fits all... As they say.

Thank you
It is a shame Garmin could not have told me the size. Then I would have not had a problem to "find a screw that fits elsewhere".

Tiny screw on Zumo 390 lost

moody

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