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Thread: Another stupid renewal quote

  1. #33
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    Apr 2009
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    Coming to a scene near you......, UK
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    Quote Originally Posted by Bryn View Post
    The other day SWMBO got the urge to have another bike.... we shook on a deal for a bike that took her fancy, rang Bennetts, organised cover immediately, then the deal fell through.
    Rang bennetts a couple of hours later and explained the predicament. They cancelled without charging the £30 cancellation fee, and promised a refund for the first months payment thad I'd paid up front as I was taking the insurance out monthly.

    The Bennetts customer services lady said 'lets be sensible- we won't charge you to cancel after only a few hours, the bike was obviously not meant to be'

    Makes quite a change
    I'm glad that you had a pain-free experience with Bennets.
    I thought they were cretins when, following a no blame accident, all they wanted to do was to appoint a claims management company to help me out.
    All it would have done was increase the cost of a simple incident.

    Mind you, I might have scored a new jacket helmet and had some compo for a bad knee....

  2. #34
    07875 304772
    Join Date
    Sep 2003
    Location
    South Leicestershire
    Posts
    12,673
    Blimey, that's two happy Bennetts customers in a row then Andres


    Quote Originally Posted by Popell View Post
    I'm glad that you had a pain-free experience with Bennets.
    I thought they were cretins when, following a no blame accident, all they wanted to do was to appoint a claims management company to help me out.
    All it would have done was increase the cost of a simple incident.

    Mind you, I might have scored a new jacket helmet and had some compo for a bad knee....
    Suppose once you've paid your money you'll hope never to test their claims system

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