See you Monday!
So would l. Any possibility that if I called in that I could be left alone for a few minutes if I call in say tomorrow? JJH
I'm Udders ....
If it was me I'd feel a bit embarrassed about making a bit of a charlie of myself
Not at all. If you're running a business then customer service is what it's ALL about. And to be left / ignored for that long is not good no matter what the circumstances are. If there was a member of staff desperate for the loo then why didn't he say " back in 30 seconds " or similar when he went past? Sorry but it totally pissed me off! I'm there, cash in my pocket (Motorhome 30ft away) and nothing! I even went back outside and got my tape measure and went back in!
Yes, that is a great gesture but a shame that it had to be made really.
Not tomorrow, we are closed !
I was in there earlier today too
I'm tempted by a new 390 duke now that they've dropped the price for a zero mileage pre-registered one to £3099
Two years of bouncing it off the rev limiter in every gear then throw it in the bin
I'm wondering if KTM will drop the price of the 690 Duke next year when the 790 Duke comes out
You're totally correct, and hence our apology and offer. We try out best but I'm afraid we can't always get it right all of the time.
Once again if we have the chance to show you what we are really like it would be appreciated. If not it's a shame, but we hope that you get sorted with what you need.
James @ AMS
udders, only you knew why your motor home was outside? Not relevant to the poor beleaguered sales guy...
Is he supposed to know your requirements/intentions via osmosis?
James it’s obvious you are going the xtra mile. I’d go out of my way to deal with you if I was in the market for a KTM. wonderful customer service. JJH
No, no one knew anything because no one bothered coming to see me!
My Motorhome is 9 metres long and it went right across their front door. It was then parked in their car park not 20ft away. You can't miss it!
Like I said, that's a great offer but I'm heading back to Norfolk tomorrow. I am, however heading back to Taunton on the 7th December. If I haven't sourced one before that I'll call in on my way back.
Completely agree with you!
More than fair play to James - well done.
Completely agree with you!
More than fair play to James - well done.
Hopefully you will give us a chance on the 7thI completely agree. A great gesture. And I don't doubt from what other forum members have said that they are a good dealership. But my first experience wasn't a good one. Hey ho.
Hopefully you will give us a chance on the 7th