. Love to hear how you get on with your return.
Getting your money back is fairly easy especially if you paid on a cc, I refused that my c4 be subject of any warranty work after the issues I reported to them and went straight for the juggler instead and asked for a full refund, simples. They really did not like it and tried to get me to comply with there way of doing things. Anyways I got full refund for lid and comms.
The neotec 2 I tried on feels really nice.