Can anybody suggest how I can close a Pipex.dsl email account?
I have had this email for donkeys years and now only use it as a junk email address, as it can only receive and not send from. I keep receiving emails that suggest my account has been hacked, suggesting they have change the password, but I know they haven’t.
I understand that TalkTalks are now the keepers of this pipex account and I have tried to get them to delete the account, as this account nolonger allows me access to any of the setting or password changing, I can only log in and read email. TalkTalks say only they can perform this now, but they have never return my calls or email request. I want to completely close and delete this account, but it is proving very difficult to do.
With the recent new Data protection rules, surely TalkTalks are not protecting my rights to close this account, due threats from potential hackers?
What can I say to TalkTalks, that will get them to take this seriously.
Hope someone can give some helpful advice.
Cheers
I have had this email for donkeys years and now only use it as a junk email address, as it can only receive and not send from. I keep receiving emails that suggest my account has been hacked, suggesting they have change the password, but I know they haven’t.
I understand that TalkTalks are now the keepers of this pipex account and I have tried to get them to delete the account, as this account nolonger allows me access to any of the setting or password changing, I can only log in and read email. TalkTalks say only they can perform this now, but they have never return my calls or email request. I want to completely close and delete this account, but it is proving very difficult to do.
With the recent new Data protection rules, surely TalkTalks are not protecting my rights to close this account, due threats from potential hackers?
What can I say to TalkTalks, that will get them to take this seriously.
Hope someone can give some helpful advice.
Cheers