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Thread: The sorry saga of 1200GS/GSA fuel pump controller failures (410 so far)

  1. #1
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    Exclamation The sorry saga of 1200GS/GSA fuel pump controller failures (410 so far)

    A few things prompted me to start this thread. I've had three direct experiences of fuel pump controller failures in Morocco. One in Azrou to Seatownmaster who had to ship his bike back to Spain in a van, one to me in Chefchaouen where I was rescued by Bob Wilson who rode to my rescue with a spare, and one to a World of BMW 'tourist' in Meknes.

    Then I found out about PaulM who was stranded for two weeks in Tajikistan and was about to air freight his bike back to Turkey.

    The final straw was reading TBM (Trail Bike Magazine) where the brand new 1200GSA that they borrowed from BMW for a back-to-back test with a KTM 990 failed after a couple of hundred miles. So this is obviously still a current problem that hasn't been sorted.

    Enough is enough. It's time for BMW to produce A PROPER FIX for the problem, and if this isn't immediately viable, in the meantime to reduce the cost of the spare part to a couple of quid so that those who are concerned can carry a spare, rather than the £76.94 that is reported to be the current price (after a 64% price increase), see http://www.ukgser.com/forums/showthread.php?t=148553

    We need to collate how many breakdowns there have been, so please add your name (or details of a friend) if you have had a fuel pump controller failure on a 1200GS or 1200GSA.

    - When did it happen?
    - Where were you?
    - rider name
    - bike details (model and year)
    - remedy
    - How many days work/holiday did you lose?
    - Were there any incidental costs?

    Tim

    Replies will be left on the thread for a day or so after being incorporated into the figures, and will then be added to the archive here.

  2. #2
    Mode Loving Moron + GPS Dullard Click here to find out how to Subscribe
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    Tim is trying to collate specific instances here so please refrain from posting anything other than what he is requesting.

    I'm sure that by now BMW are aware of the problem, but if a collective 'complaint' is made then surely they will be foolish not to take on board the fact that this situation is causing major disruptions for their valued customers.

    I thank you all

    BMW are aware of this thread.

  3. #3
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    7 known failures in 2004

    When: 2004
    Where: Coventry
    Name: goyl
    Bike: 04 1200GS
    Remedy: recovered to dealer, had to wait one day for replacement

    When: May 2004
    Where: at home
    Name: Paul Wakefield
    Bike: 04 1200GS, low mileage
    Note: another failure later in year

    When: Jul 2004
    Where: Switzerland on holiday
    Name: goyl
    Bike: 04 1200GS, 4200 miles
    Remedy:

    Quote Originally Posted by Paul Wakefield View Post
    When: Sep/Oct 2004
    Where: during an overtake!
    Name: Paul Wakefield
    Bike: 04 1200GS (second failure)
    Days lost: down time did lead to rescheduling work appointments
    When: Oct 2004
    Where: Germany and Holland (two failures on same trip)
    Name: Dutchman
    Bike: 04 1200GS
    Remedy: recovered to dealer
    Days lost: one day immobile

    When: Oct 2004
    Where: Germany and Holland (two failures on same trip)
    Name: Dutchman
    Bike: 04 1200GS
    Remedy: recovered to dealer
    Days lost: another day immobile

    When: Oct 2004
    Where: Spain
    Name: Lunsarboy
    Bike: 1200GS

    11 known failures in 2005

    When: 2005
    Name: GSMonkey
    Bike:

    When: 2005
    Where: Yorkshire
    Name: skidave4202
    Bike: 04 1200GS
    Remedy: trailered to dealer

    When: 2005
    Name: MM
    Bike: 1200GS

    Quote Originally Posted by marcus View Post
    Can't remember the precise timings and so on, but (of three FPC failures)
    When: I had one fail in 2005
    Remedy: bike recovered & repaired under warranty
    When: Jan 2005
    Where: Staffordshire
    Name: ed4554
    Bike: 04 1200GS
    Remedy: bike recovered next day to dealer

    When: Feb 2005
    Name: FortyZA
    Bike: 05 1200GS
    Remedy: only 380 miles on clock, recovered to dealer

    When: Jun 2005
    Where:
    Name: wife of Boxed-in
    Bike: 04 1200GS

    When: Jun 2005
    Where: Southern Spain
    Name: GAG
    Bike: 04 1200GS
    Remedy: recovered to dealer
    Days lost: took five+ days to fix

    When: Jul 2005
    Name: Mike Peers
    Bike: 05 1200GS
    Remedy: recovered to dealer, without bike for several days

    Quote Originally Posted by Boggy Bell View Post
    When: Mid 2005 (sorry for being vague, memory shot to hell)
    Where:Outside work on start up
    Rider: Boggy Bell (first of three failures - 2005, 2007 and 2007)
    Bike : 04 R1200GS
    Remedy : Recovered to dealer (Southport), controller replaced, hire car for the weekend
    Days lost : No but frustration gained
    Cost : Warranty
    When: Sep 2005
    Where: Aberystwyth
    Name: Abelrider
    Bike: 1200GS
    Remedy: recovered to Suffolk (8 hour journey)

  4. #4
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    26 known failures for 2006

    Quote Originally Posted by EVO View Post
    When: Apr 2006
    Where: on way home
    Rider: Evo
    Bike: 04 1200GS
    When: Spring 2006
    Where: close to Brussels
    Name: GSBand
    Bike: 05 1200GS
    Remedy: called BMW assist, they sent Belgian AA, then recovery truck. Dealer took 3 days to repair the bike.
    Incidental costs: Bike stranded, public transport.

    When: 2006
    Where: Edinburgh
    Name: Kaycee
    Bike:
    Remedy:

    When: 2006
    Name: Cuprinol Man
    Bike: 05 1200GS
    Remedy: two fuel pump controller failures

    Quote Originally Posted by marcus View Post
    Can't remember the precise timings and so on, but (of three failures)
    When: one fail in 2006
    Remedy: bike repaired by BMW assist
    Where: Ascot
    Name: Davethesax
    Bike: 1200GS
    Remedy: flat bed lorry from BMW Assist

    When: Jan 2006
    Where: London
    Name: freelance
    Bike: 1200GS
    Remedy: replaced by dealer
    Days lost:
    Cost:

    When: Jan 2006
    Where: Yorkshire Moors
    Name: Fatboy
    Bike: 04 1200GS
    Remedy: replaced by BMW Assist

    When: Feb 2006
    Where: London
    Name: Peter Reilly
    Bike:
    Remedy: replaced by BMW Assist

    When: Mar 2006
    Where: Herts
    Name: quendi
    Bike: 1200GS
    Remedy: recovered to dealer for spare

    When: Mar 2006
    Name: Geoff
    Bike: 04 1200GS

    When: Apr 2006
    Where:
    Name: xpi0t0s
    Bike: 1200GS
    Remedy: three hour wait for recovery, several days without bike

    When: Apr 2006
    Where: North American trip
    Name: Geordietraveller
    Bike: 04 1200GS
    Remedy:

    Quote Originally Posted by piebaps View Post
    When: May 2006
    Name: Piebaps
    Bike: 05 1200GS
    Remedy: BMW recovery to Dealer and repaired within 2 days (warranty)
    When: May 2006
    Where: M6
    Name: alecmuffet
    Bike: 1200GS
    Remedy: ferried home, bike recovered to dealer, replacement fitted

    When: May 2006
    Where: Surrey
    Name: Haggerstoner
    Bike:
    Remedy: covered to dealer, replacement fitted

    When: May 2006
    Where: Dales
    Name: paulhull
    Bike: 04 1200GS
    Remedy: recovered to dealer

    When: May 2006
    Where: Wales
    Name: dresdahonda
    Bike: 04 1200GS
    Remedy: recovered home
    Days lost:

    Quote Originally Posted by EVO View Post
    When: 2006
    Where: France (70 mph in outside lane of Autoroute)
    Rider: Evo's brother
    Bike: 04 1200GS
    Remedy: waited a day for BMW Assist who said they had a team of driers running around repairing these all over Euroland.
    When: May 2006
    Where: Wales
    Name: Nomad
    Bike: 04 1200GS
    Remedy: rcovered home then trailered to dealer (out of warranty)
    Days lost:
    Costs:

    Quote Originally Posted by Gipsy View Post
    When: Jun 2006
    Name: Gipsy
    Bike: 54 1200GS
    Remedy: recovered and replaced under warranty.
    Note: second failure out of warranty July 2007, recovered and fixed by independent BMW mechanic.
    Quote Originally Posted by The Bede View Post
    When: Jul 2006 1:00am (very feckin' convenient)
    Where: A23 Coulsden
    Rider: The Bede (John Tremayne) another failure in Jul 2008
    Bike 55 plate R1200GS
    Remedy: Recovery to home, next day recovery to NOG for same day fix
    Days lost: None ... but who the feck wants to be hanging aroung in Coulsden in the middle of the night waiting for a recovery truck, only to have to do the same the next day
    Incidental costs: Yes ... I spent £10K on a 'lemon' (bike later replaced with BMW subsidy)
    When: Sep 2006
    Where: M20
    Name: Citybum
    Bike:
    Remedy: replaced by BMW Assist

    When: Oct 2006
    Where: Guernsey
    Name: Buckhouse
    Bike:
    Remedy: dealer sent replacement by post

    When: Oct 2006
    Where: Scotland
    Name: smirky
    Bike: 1200GS
    Remedy: recovered to dealer

    When: Dec 2006
    Where: M25
    Name: Geoff
    Bike: 04 1200GS

  5. #5
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    50 known failures in 2007

    When: 2007
    Where:
    Name: Lugs
    Bike: HP2

    Quote Originally Posted by Blaine Dracup View Post
    When: 4am on way to Birmingham as wife had gone into labour
    Where: M6 Nr Lancaster
    Name: Blaine Dracup
    Bike: 07 1200GS
    Remedy: recovery to dealer
    Days lost: 2
    When: 2007
    Name: Chris IOW
    Bike:
    Remedy: called AA, then fitted replacement

    When: 2007
    Name: taselhoff
    Bike:
    When: 2007
    Where: on dealer forecourt!
    Name: Gaz

    When: 2007
    Name: marvellous thingys
    Remedy: waited six hours for BMW Assist

    Name: friend of Dr John
    Bike: 04 1200GS

    When: 2007
    Where:
    Name: petethewelder
    Bike: 05 1200GS
    Remedy: two instances of controller failure at 24000 and 24500 miles

    When: 2007
    Where: Scotland
    Name: GSoh
    Bike:

    Quote Originally Posted by Boggy Bell View Post
    When: Aug 2007
    Where: North Wales.
    Rider: Boggy Bell (suffered two other failures in 2005 and 2007)
    Bike: 04 R1200GS (same bike as above)
    Remedy: Recovered to back street garage, controller bypassed, bike traded in on return from holiday
    Days lost: 1 day holiday hanging about
    Cost: £50ish, bike out of warranty
    When: 2007
    Where:
    Name: Pressurised
    Bike: 54 1200GS
    Remedy: picked up by dealer, part replaced

    When: 2007
    Where: Guernsey
    Name: Buckhouse
    Bike: 04 1200GS
    Remedy: new unit sent by post, replaced by self

    Quote Originally Posted by marcus View Post
    Can't remember the precise timings and so on, but of three FPC failures)
    When: one fail in 2007
    Remedy: bike repaired by BMW assist
    When: Jan 2007
    Where: Spain, on way to Timbuctou
    Name: Nick Sanders tour
    Bike: 1200GS
    Remedy: fixed in Spain

    When: Jan 2007
    Where: Cambridgeshire
    Name: Walti
    Bike: 1200GS
    Remedy: recovered to dealer

    Quote Originally Posted by Happyhenry View Post
    When: Feb 2007
    Where: M11 Essex
    Name: Happyhenry
    Bike: 05 1200GS
    Remedy: just brought bike from dealer, dealer came in van and new one fitted
    Days lost: 1 hour
    Quote Originally Posted by DonC View Post
    When: Mar 2007
    Where: West Coast of Ireland
    Rider: Don Carmichael
    Bike: 55 plate 1200GS
    Remedy: fuel pump controller replaced at Cork BMW
    Days holiday lost: 4 days of holiday but BMW Assist paid for hire car and all hotels
    Incidental costs? Lots of phone calls and having to drive a car for most of a biking holiday!!
    When: Apr 2007
    Where: Exeter
    Name: DA Cooper
    Bike: 1200ST
    Remedy: replaced by BMW response

    Quote Originally Posted by GAG View Post
    When: Apr 2007 (second instance of FPC failure)
    Where: Edinburgh, 20 miles from home
    Name: GAG
    Bike: 04 1200gs
    Remedy: Out of warranty so bus to dealers to pick up new controller.
    Days lost: 1 day.
    Costs: New part, bus fares plus time.
    When: Apr 2007
    Where: Cleveland
    Name: Philh24
    Remedy: replaced three days later by BMW response unit

    When: May 2007
    Where: Leicestershire
    Name: Jetjock
    Bike: 04 1200GS
    Remedy: new controller via dealer
    Days work/holiday lost: 1 week

    When: May 2007
    Where: Sheffield
    Name: GSRon
    Bike: 1200GS
    Remedy: replaced by BMW recovery
    Days lost: 1 hour

    When: May 2007
    Where: en route in Germany
    Name: Bert
    Bike: 1200GS
    Remedy: was carrying a spare so fitted same
    Days lost: 20 minutes
    Costs: £50 for spare unit

    When: May 2007
    Where: Oxford
    Name: The Kergan
    Bike:
    Remedy: recovered to dealer

    When: Jun 2007
    Where: Scotland
    Name: Mr Adventure
    Bike: 05 1200GS
    Remedy: RAC recovered bike to dealer

    When: Jul 2007
    Where: Austria
    Name: Robin
    Bike: 05 1200GS
    Days lost: happened Sunday, bike ready 10am Monday
    Cost: €150 (two months out of warranty)

    Quote Originally Posted by patrick View Post
    When: 2007
    Where: cumbria
    Rider: Patrick
    Bike: 06 1200GS
    Remedy: 3 hrs at side of road, recovered to mill bmw, new controller fitted, returned in 24 hrs
    When: Jul 2007
    Where: Scotland
    Name: Schtum
    Bike: 05 1200GS
    Remedy: recovered to workshop
    Days lost:
    Costs: £50 for parts (out of warranty)

    When: Jul 2007
    Where: on holiday in Yorkshire Dales
    Name: phc1058
    Bike:
    Remedy: recovered by AA
    Days lost:
    Costs:

    When: Jul 2007
    Where: Slovenia
    Name: eclectic
    Bike:
    Remedy: nearest dealer was Trieste in Italy
    Days lost: several

    Quote Originally Posted by GerryC View Post
    When: Jul 2007
    Where: en route to a meeting in Cork
    Rider: Gerry C
    Bike: 05 1200 GS
    Remedy: Trucked to Cork (Kearys)
    Days lost: None but missed meeting.
    Incidental costs? 1 week after warranty expired, Carol Nash covered the recovery.
    Comment: I now carry a spare and a GS 911 diagnostic unit (along with an EWS ring).
    When: Jul 2007
    Where: Cork, Ireland
    Name: GerryC
    Bike: 05 1200GS
    Remedy: recovered by Carol Nash
    Days lost: no parts in stock

    When: Aug 2007
    Where:
    Name: Fabio
    Bike: 05 1200GS
    Remedy: replaced by Wollastons

    When: Aug 2007
    Where: Norway
    Name: GP Longford
    Bike: 07 1200GS
    Remedy: new controller via dealer

    When: Aug 2007
    Where: M65
    Name: Nozza
    Bike:
    Remedy: replaced by BMW recovery

    When: Aug 2007
    Where: Wales
    Name: Gipsy
    Bike: 05 1200GS
    Cost: first failure 15 months earlier under warranty, had to purchase replacement for second failure

    When: Sep 2007
    Where: Bilbao to Madrid
    Name: the civil one
    Bike:
    Remedy: bought new controller
    Days lost: two days
    Costs: £80 (out of warranty)

    Quote Originally Posted by bsogri View Post
    When: Sep 2007
    Where: Chesterlee Street
    Bike: 05 1200GS
    Remedy: out of waranty but replaced free
    Quote Originally Posted by piebaps View Post
    When: Oct 2007
    Where: IOM TT Course
    Name: Piebaps
    Bike: 05 1200GS (second failure, also failed May 2006)
    Remedy: RAC Recovery to dealer and repaired within 2 days
    Days lost? Lost a Saturday morning's overtime
    Costs? Dealer repaired out of warranty after I stamped my feet a little
    When: Oct 2007
    Where: M1
    Name: skinmeister
    Bike:
    Remedy: substantial recovery delay

    Quote Originally Posted by cafemaestro View Post
    Name: Cafemaestro
    Bike: 07 1200GS
    Failed: @ Home, Not sure when - think it was Nov '07
    Remedy: BMW Customer assistance came & fitted new part
    Lost days: None (had a car) but bike was u/s for 2 days
    Hassle: Lots
    Worried: Yes - I expect it to go anytime -- Come on BMW - Live up to your advertising hype!
    When: Nov 2007
    Where: Kendal, Cumbria
    Name: Mike R
    Bike: Jan 07 1200GS
    Remedy: 2 hour wait for recovery (Sat night), bike returned Monday
    Solution: sold the bike

    Quote Originally Posted by Boggy Bell View Post
    When: late 2007
    Where : Southport (following a friend demo-ing a GS)
    Rider: Boggy Bell (suffered two other failures in 2005 and 2007)
    Bike: 07 R1200GSA
    Remedy: Recovered to a red faced dealer (Southport), controller replaced, home made cover with vents fitted
    Days lost : 1, however, it was worth dealers embarrassment when said friend returned the demo bike with a big no-sale.
    When: Nov 2007
    Where: Scotland
    Name: Sixpack
    Bike: 05 1200GS
    Remedy:
    Days lost:
    Cost: £130 parts and labour

    Quote Originally Posted by bridgebiker View Post
    When: Nov 07
    Where: Stranraer
    Name: N Thomson
    Bike: 04 1200GS
    Remedy:Replaced
    Days lost:1, because the recovery took until 4 in the morning to get me back and I needed to sleep. Bike off road for 4 days waiting on part
    Costs: £90 parts and labour
    When: Nov 2007
    Where: Wales
    Name: willi5852
    Bike: 06 1200GS
    Remedy:
    Quote: BMW do not recognise the problem you describe as an inherent design fault

    Quote Originally Posted by Sixpack View Post
    When: Nov 2007
    Where: home
    Bike: 55 1200GS
    Remedy: Replaced by dealer.
    Cost : £120 for finding fault and fixing.
    When: Dec 2007
    Where: Kent
    Name: Bones
    Bike: 06 1200GS
    Remedy: recovered to dealer, replacement fitted
    Days lost: lost half day's pay

    When: Dec 2007
    Where: Wales
    Name: karnevil
    Bike: 06 1200GS
    Remedy: replaced by BMW Assist
    Days: lost half day wages

    Quote Originally Posted by taslehoff View Post
    When: Dec 2007
    Where: Chorley Lancashire
    Rider: Tim James
    Bike: GSA1200 2006 / 15,982Mls
    Remedy: BMW assist replaced fuel pump relay

  6. #6
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    85 known failures so far in 2008

    When: Jan 2008
    Where: Azrou, Morocco
    Name: Seatownmaster
    Bike: 07 1200GS
    Days lost: holiday cut short by four days
    Costs: 200+ mile van transport to port (£180) + (£65 fuel, police 'tips')
    plus £663 reclaimed from BMW recovery

    When: 2008
    Where: Ireland
    Name: GSDreamer
    Remedy: replaced by self

    Quote Originally Posted by Black Cloud View Post
    Where: M27
    Name: Black Cloud
    Bike: 54 1200GS
    Remedy: paid for replacement (£75)
    Days lost without bike for 4 weeks due to global shortage of replacement
    Costs: train tickets to work
    When: 2008
    Where: New York, USA
    Name: Coalburner
    Bike: 4000 miles on clock
    Remedy: towed to dealer, new controller fitted

    When: 2008
    Where: Southport
    Name: M Hallsworth
    Bike: 05 1200RT
    Costs: £120 parts and labour

    When: Jan 2008
    Where: Liverpool
    Name: Paulenglish
    Bike: 06 1200GS
    Remedy: replaced by BMW Assist

    When: Jan 2008
    Where: London
    Name: grendal
    Bike: 06 1200GSA
    Remedy: replaced by dealer
    Days lost: much inconvenience

    When: Feb 2008
    Where: at work, then at home
    Name: Phil Adams
    Bike: 1200GS
    Remedy: recovered on flat bed

    When: Feb 2008
    Where: Merseyside
    Name: Judda
    Bike: 57 1200GSA (less than 1000 miles on clock)
    Remedy: BMW Assist didn't have the part (there's a first), so recovered to dealer

    When: Feb 2008
    Where: Ireland
    Name: patzx12
    Bike: 06 1200GSA
    Remedy: replaced with a spare unit

    When: Feb 2008
    Where: Sunderland
    Name: bsogri

    Quote Originally Posted by Owen Snell View Post
    When: Mar 2008
    Where: Lincoln, pulled up in stationary traffic and it idled for a minute then died.
    Name: Owen Snell
    Bike: 05 R1200GS
    Remedy: Was on a test ride. Dealer came in his van. Bought it anyway.
    Days lost: None, a couple of hours max but lucky really.
    When: Mar 2008
    Where: Istanbul
    Name: Expat
    Bike:
    Cost: €120 for replacement part

    Quote Originally Posted by Colebatch View Post
    When: Mar 2008
    Where: Hillbilly Country, Northern Spain
    Name: Colebatch
    Bike: 06 1200GSA
    Remedy: Paid a non BMW garage to replace it, as the BMW dealer in town was closed for the weekend
    Cost: about £100. Bike was under warranty but if I waited for the BMW dealer I would have been delayed at least 2 days and would have to buy a new ferry ticket. Despite being under warranty, BMW would not reimburse me the replacement costs.
    Quote Originally Posted by brianmaslen View Post
    When: Mar 2008
    Where: M6 Keele Services
    Name: brianmaslen
    Bike: 06 R1200GS
    Remedy: called BMW Assist
    When: April 2008
    Where: London
    Name: Trickywoo
    Bike: 05 1200GS

    Quote Originally Posted by Jonny_L View Post
    When: Apr 2008
    Where: At home
    Name: Jonny L
    Bike: 55 1200GS, 8000 miles
    Remedy: Bike recovered to Vines via BMW Assist
    Days lost: 2 days without bike, but got a free courtesy car so all OK. Missed a night down the pub though
    Cost: All free under warranty
    When: Apr 2008
    Where: London
    Name: Patboy
    Bike: 1200GS
    Remedy: bike recovered to dealer

    Quote Originally Posted by Anonymous View Post
    When: Apr 2008
    Where: at home
    Name: Anonymous
    Bike: 07 1200GSA
    Remedy: BMW Assist had one on board (warranty)
    Days lost: 0 but had to take the car that day
    When: Apr 2008
    Where:
    Name: friend of Judge
    Bike: 06 1200GSA
    Remedy: suffered controller failure twice

    Quote Originally Posted by Barfly View Post
    When: 3 Apr 2008
    Where: on A3 - 3 miles from Guildford.
    Name: Barfly
    Bike: 06 1200GS belonging to Vines - I was test riding it with a view to buy
    Remedy: mechanics from Vines came out (eventually - see my thread of the 4.4.08)
    Cost: £s in mobile phone costs.
    When: Apr 2008
    Where: Surrey
    Name: Stephen Shury
    Bike: 07 1200GS
    Remedy: replaced by dealer

    Quote Originally Posted by Mike Oszywa View Post
    When : April 2008
    Where : Surrey
    Name : Mike Oszywa
    Bike : 06 1200GS
    Milage : 29k
    Remedy : BMW emergency fixed on spot
    When: 20 Apr 2008
    Where: home
    Rider: Martyn Buckland
    Bike: 07 1200GSA
    Remedy: BMW Assist to dealer then new controller fitted. BMW Assist returned it to home

    When: Apr 2008
    Name: Hangman
    Remedy: replaced by BMW Assist

    Quote Originally Posted by nick_boxer View Post
    When: Apr 2008
    Where: Cahors, France
    Rider: Nick_Boxer
    Bike: 05 1200GS
    Remedy: five hour wait, then recovered to a garage, then to BMW dealer
    Days holiday lost: a full day getting the bike to the local BMW dealer
    When: Apr 2008
    Rider: Bill Bradford
    Remedy: recovered by AA, bike out of warranty so £80 bill.

    When: May 2008
    Where: Chefchaouen, Morocco
    Name: Tim Cullis
    Bike: 2006 1200GSA
    Remedy: Bob Wilson rode 250 miles to lend a spare unit , then wiring bypass implemented
    Days lost: one complete day
    Costs: tank of petrol and expensive hotel

    When: May 2008
    Where: Meknes, Morocco
    Name: loan bike, World of BMW tour
    Bike: 1200GS
    Remedy: fitted Bob Wilson's spare controller (again)

    Quote Originally Posted by DonC View Post
    When: May 2008
    Where: Oxfordshire
    Rider: Don Carmichael (second failure)
    Bike: 55 plate 1200GS
    Remedy: AA to dealer, controller replaced one from new model 1200, which I'm told is a new design; North Oxford BMW replaced FOC even though out of warranty.
    Days work/holiday did you lose? Without bike for a week
    Incidental costs? Lots of mobile phone costs.
    When: May 2008
    Where: Strasbourg, France
    Name: Trailbike Magazine on loan from BMW for comparison test against KTM 990
    Bike: 2008 1200GSA
    Remedy: recovered on truck to dealer
    Days lost:

    Quote Originally Posted by big_kitch View Post
    When: May 2008
    Where: outside lane of M4
    Name: Nick Kitchin
    Bike: 57 1200GS
    Remedy: recovered to dealer and repaired under warranty
    When: May 2008
    Where: at home
    Name: Trevor
    Bike: 05 1200GS, 13500 miles
    Remedy: drove to dealer to collect replacement
    Cost: yes, out of warranty

    When: May 2008
    Where: A90 north of Dundee
    Rider: Ian Slorach
    Bike: 06 1200RT, 8000 miles
    Remedy: flat bed to Aberdeen, without bike for two weeks due to no FPCs available

    Quote Originally Posted by brummie View Post
    When: May 08
    Name: brummie
    Bike: 07 1200gs
    Remedy: repaired under warranty 2 days
    When: May 2008
    Where: outside lane, M4
    Name: Fabian
    Bike: 07 1200GSA
    Comment: "I nearly died!"

    When: May 2008
    Name: friend of Dr John (again)
    Bike: 07 1200GS

    When: May 2008
    Name: customer of Mototech
    Bike: 1200ST

    Quote Originally Posted by Simong View Post
    When: May 2008
    Where: Berkshire
    Name: Simon Graham
    Bike: 05 1200GS
    Remedy: new one fitted by BMW dealer £150
    Bike was in the dealer for 5 days (I could only get there on the weekend to pick it up), and i had to commute on my GSF1200 instead.
    When: May 2008
    Where: Scotland
    Name: Beemer RT
    Bike: 06 1200RT
    Remedy:
    Days lost: bike off the road for two weeks waiting for new controller

    Quote Originally Posted by mac163 View Post
    When: Apr/May 2008
    Where: near home
    Rider: mac163 (Lister Cummings)
    Bike: 05 1200GS
    Remedy: As no spares were available and a 2,000 mile plus trip round Scotland within days away - Technician bypassed relay with direct feed to battery and ran wires to a push connection up below bars.
    Incidental costs: not covered under warranty
    When: May 2008
    Where: Eifel region, Germany
    Name: GSBand (second failure)
    Bike: 57 1200GS
    Remedy: BMW assist sent BMW service mobile, then recovery truck. Next day BMW Cologne stripped a new bike of a pump controller so I could continue my trip.
    Days holidays lost: 1 day
    Incidental costs? Hotel paid by BMW
    Coment: I've bought a spare that I carry with me on trips abroad.

    Quote Originally Posted by kenseaton View Post
    When: May 2008
    Where: near house
    Rider: Ken Seaton
    Bike: 05 1200GS
    Remedy: BMW Assist said no spares in the country, however replaced with one from Riding School bike
    Cost: not covered by warranty
    Comment: new pump module is part number 16 14 7 719 844
    When: May 2008
    Name: AlexW
    Bike: 06 1200GS
    Remedy: recovered to dealer

    When: May 2008
    Where: Scotland
    Name: friend of Tartan Terror
    Bike:
    Remedy: replaced by BMW breakdown

    Quote Originally Posted by strma1200gs View Post
    When: May 2008
    Where: Colchester, Essex
    Rider: stra1200GS
    Bike: 04 1200GS 14000 miles
    Remedy: recovered using own trailer, hours and hours of self-diagnosis, bike inoperable for several weeks
    Remedy: bypassed controller using wiring direct from battery with make/break connection on handlebars and shorting wire on keyring
    Cost: £250+ for GS911 + 2M of cable + terminals
    Comment: I bought a GS911 diagnostic tool after the failure which eliminated all the other likely causes. I have no intention of replacing the controller since the rewire solution works fine although I'm left wondering whether the pump is now being overstressed.
    When: May 2008
    Name: GSBand (again)
    Bike: 07 1200GS

    When: May 2008
    Where: Suffolk
    Name: oldenoughtoknowbetter
    Bike: 07 1200GSA
    Remedy: was carrying a spare

    Quote Originally Posted by Rat-on-a-GS View Post
    When: 3 May 2008
    Where: A12
    Name: Rat-on-a-GS
    Bike: 57 1200GS (mileage 1252)
    Remedy: recovered to dealer and replaced
    Days lost: 2
    Quote Originally Posted by Rat-on-a-GS View Post
    and then again one month later

    When: Jun 2008
    Where: A12 (nearly wiped out by Dutch lorry)
    Name: Rat-on-a-GS
    Remedy: BMW Assist failed to find fault, recovered to dealer and part replaced
    Bike 57 1200GS (mileage now 1874
    Days lost: 3
    When: Jun 2008
    Where: Northern England
    Name and bike details: Markgsxr
    Remedy: replaced by BMW breakdown

    Quote Originally Posted by Temple View Post
    When: June 2008
    Where: an hour and half from home
    Name: Temple
    Bike: 07 1200GS, 3000 miles
    Remedy: rescued and replaced under warranty
    When: Jun 2008
    Where: West Midlands
    Name: RustyNuts
    Bike details: unknown
    Remedy: recovered to dealer, two+ days delay in getting parts

    When: Jun 2008
    Where: Australia
    Name: Pukmeister
    Bike: 2004 1200GS
    Remedy: bike recovered by friend with trailer
    Days lost: one

    When: Jun 2008
    Where: Wales
    Name: JFC
    Bike:
    Remedy: recovered to home, unit on order
    Days lost:

    When: Jun 2008
    Where: Scotland
    Name: Temple
    Bike: 2007 1200GS
    Remedy: recovered to dealer
    Days lost: four days without bike

    When: Jun 2008
    Where: Berkshire
    Name: Littlemegdog
    Bike:
    Remedy: replaced by dealer
    Days lost:

    When: Jun 2008
    Where: Dublin
    Name: purtywhipper
    Bike: 2006 1200GS
    Remedy: transported by van to dealer
    Days lost:
    Costs: €60 van, €30 labour (out of warranty)

    When: Jun 2008
    Where: French Pyrenees
    Name: Brian
    Bike: 1200GS
    Remedy: bike recovered
    Days lost: 2 days
    Costs: paid for parts and labour

    When: Jun 2008
    Where: Warwickshire
    Name: speedy23
    Bike: 05 1200RT
    Remedy: replaced FOC although out of warranty

    Quote Originally Posted by The Bede View Post
    And another one, on the bike 'subsidised' by BMW to replace the Lemon.

    When: Jul 2008
    Where: Tipperary, Ireland
    Rider: The Bede (John Tremayne) first failure was in Jul 2006
    Bike: 08 1200GSA
    Remedy: recovered back to campsite, feck about for half a day waiting for bike to be recovered to Keary's in Cork, feck about for the rest of the day stranded at a campsite, without food or money, waiting for the promised 10:00am rental car. Feck about for another day, not too far from Cork waiting for the fix to be done, news received at 5:30 too late to do anything about it. Feck about the following day rushing to Cork to collect and load the bike then hell-for-leather-it to make the ferry
    Days holiday lost: 4 days out of 8 fecked
    Incidental costs: £30 in cellphone calls and 4 days of expensive trip down the dunny.
    When: Jul 2008
    Where: Khorog, Tajikistan
    Name: PaulM
    Bike: 1200GSA
    Remedy: new part send by DHL from UK
    Days lost: two weeks

    When: Jul 2008
    Where: Liverpool
    Name: teal'c
    Bike: 1200RT
    Remedy: drove to dealer to collect replacement

    Quote Originally Posted by THE DOCTOR View Post
    When: Jul 2008
    Where: riding across Germany
    Rider: Flash Of The Gap
    Remedy: cost €400 to transport to hotel, another rider had a spare
    When: Jul 2008
    Where: La roche sur yon
    Name: frank1200
    Bike: 06 1200GS
    Remedy: new one fitted
    Days lost: 3 days holiday and home 2 days early=5

    Quote Originally Posted by Jaythro View Post
    When: 12 Jul 2008
    Where: tour of Scotland and NE England
    Name: Jaythro, Tucker QuayVipers MCC
    Bike: 04 1200G
    Remedy: wiring bypass carried out, bike out of warranty
    Days lost: couple hours lost tryin to get the hold of me BAd signal in the rocks of Dungloe!
    Quote Originally Posted by beemerboy9 View Post
    When: July 2008
    Name: Beemerboy9
    Bike: 05 1200RT
    Remedy: original controller replaced
    When: Jul 2008
    Where: on way home from work
    Name: Steve (RAVANELLI)
    Bike: 57 GSA with about 6k
    Remedy: 45 min wait for BMW Assist, on road 15 mins later

    Quote Originally Posted by gingercoastie View Post
    When: Jul 2008
    Where: Praa Sands
    Name: gingercoasti
    Bike: 07 1200GSA, 9378 miles
    Remedy: recovered to dealer
    Quote Originally Posted by talonfs View Post
    When: Jul 2008
    Where: M25 outside lane 70mph
    Rider name TalonFS (Simon Darch)
    Bike: 07 1200GS
    Remedy - BMW Assist replaced FPC
    How many days work did you lose? Day off work
    When: Jul 2008
    Where: home
    Rider: Toby
    Bike: 06 GSA, 42000 miles
    Remedy: BMW Assist replaced
    Cost: £50 excess on extended warranty

    Quote Originally Posted by SpyInTheCamp View Post
    When: Jul 2008
    Where: Edinburgh City Bypass, while filtering (it was quite 'interesting'!)
    Rider: SpyInTheCamp (Kai)
    Bike: 05 1200GS, 30,600 miles on clock
    Remedy: AA took it to local delaer.
    Days work lost: Half a day off work
    Incidental costs: taxis plus FPC replacement (out of warranty)
    Quote Originally Posted by SkyGod View Post
    When: Jul 2008
    Where: bottom of Stelvio Pass, Italy
    Rider: Gary Pitchford
    Bike: 06 1200 GS 34000 miles
    Remedy: One of the lads carried a spare as he had heard it was a weakness.
    Time lost: 2 hours of holiday lost.
    Comment: Will now carry a spare.
    Where: Manchester
    Rider: Hubarbspong
    Bike: 57 1200GS
    Remedy: BMW assist to Williams M'chester who would not touch bike for 2 weeks. Got it moved to Alan Jefferies who fixed it same day
    Days lost: one day at work (6hrs from initial call to BMW asist to getting to Williams). Spent 2 days ringing Williams, BMW assist and BMW customer services as Williams would not pay for replacement vehicle. Ongoing complaint logged at BMW customer service
    as I have had to pay for the hire car for 2 days.

    When: 3 Aug 2008
    Where: A40 overtaking a lorry
    Rider: Gog yn y De
    Bike: 06 1200GSA, 21000 miles
    Remedy: BMW Assist to dealer then new controller fitted. BMW Assist returned it to home
    Days lost: 10 days without bike

    When: 6 Aug 2008
    Where: Manchester
    Rider: Kev G
    Bike: 1200GSA
    Remedy: pushed home, BMW Assist replaced FPC

    When: early Aug 2008
    Where: motorway services on M6 nr Preston
    Name: Geoff Johnson
    Bike: 04 1200GS
    Remedy: had spare with me, 15 min DIY job
    Cost: £76 for spare

    Quote Originally Posted by BarmyFred View Post
    When: 6 Aug 2008
    Where: luckily 100 meters from home after a 200+ mile journey
    Rider: BarmyFred
    Bike: 07 1200GS
    Remedy: BMW assist took me to Balderstons, Peterborough. New controller fitted while I waited
    How many days work/holiday did you lose?: 1/2 a day.
    Incidental costs?: Bought some new gloves while I waited and booked a test ride of a K1200R Sport...
    When: 11 Aug 2008
    Where: Merseyside
    Rider: Dave T
    Bike: 06 1200GS, 13736 miles.
    Remedy: sorted by BMW assist

    When: 17 Aug 2008
    Where: The engine cut out just after an overtake. Had it happened slightly earlier in another overtake the situation could have been catastrophic.
    Rider: rcgd
    Remedy: replaced by dealer at my expense

    When: 18 Aug 2008
    Where: Portree (start of a tour of Highlands and Islands)
    Rider: friend of HRH Oonyack
    Bike: 56 1200GSA
    Remedy: recovered, hired a 1150 to continue tour as part not in stock
    Days lost: yes

    When: 20 Aug 2008
    Rider: Keff
    Bike: 05 1200GS
    Remedy: BMW assist turned out and confirmed the fuel pump controller was duff

    When: 24 Aug 2008 (Bank holiday weekend)
    Where: Douglas, Isle of Man (visiting the Manx GP)
    Rider: Tony Walker
    Bike: 06 1200GS, 11000 miles (only owned the bike for two months)
    Remedy: van to ferry, then home from Liverpool courtesy of Carole Nash recovery. New controller £85
    Days holiday lost: two

    When: 24 Aug 2008 (Bank holiday weekend)
    Where: Taunton
    Rider: Khanage
    Bike: 05 1200GS
    Remedy: recovered to CW in Dorchester
    Cost: £112

    When: 25 Aug 2008 (Bank Holiday Monday)
    Where: A47 in Leics
    Rider: Paula Ross
    Bike: 06 1200GS, 24k miles.
    Remedy: RAC to dealer, new controller fitted free-of-charge
    Days lost: all afternoon on Monday then late to work Tuesday as had to org second part of relay to BMW

  7. #7
    Motorail expert
    Join Date
    Oct 2004
    Location
    Putney, SW London (Morocco in winter!)
    Posts
    3,431
    179 documented failures so far

    2004: 7
    2005: 11
    2006: 26
    2007: 50
    2008: 85

    A substantial number of these failures were in moving traffic and therefore potentially dangerous.
    "I nearly died."
    "Nearly wiped out by Dutch truck."
    "Outside lane of M4."
    Some were whilst people were on holiday and involved lost days or cutting their holidays short.

    BMW Assist, "Oh, this happens all the time."
    "I keep a load of spares in the boot. You should write to BMW about it."
    BMW Customer Services (on failure complaints): "You have a warranty. What more do you want?"
    "BMW does not recognise the problem you describe as an inherent design fault."
    After some digging I've found that the F range models appear to have a different design
    controller (1614 7 708 312) from the 1200GS and as yet I've not identified any failures
    - F800S, F800ST
    - F800GS, F650GS twin

    The fuel pump controller from the 1200GS/GSA (1614 7 694 999 and subsequently
    1614 7 719 844) is fitted across the R and K ranges, e.g.
    - HP2 Enduro, Sport and Megamoto
    - R1200GS and GSA
    - R1200RT, R1200ST, R1200R, R1200S
    - K1200R, K1200GT

    There have been some reports of failures on the HP2, 1200RT, 1200ST but I've not yet found failure reports for the 1200R, 1200S or the K1200 range. What is it about the 1200GS that causes so many failures?

    Tim

    Quote Originally Posted by Gipsy View Post
    While getting my bike fixed in Budapest, I happened to see a K1200R with its fuel tank off. The FPC is in a very 'sheltered' place compared to the 1200Gs and seemed to be mounted on a vertical surface. If water ingress is indeed a cause of failure this set would seem to make it less likely for water to pool and then trickle past the gasket.
    Update: as of August the 1200GS/GSA FPC part number is said to be 1614 7 720 776

    Please continue reporting any failures on this thread.

    Tim
    .
    "For sheer delight there is nothing like altitude; it gives one the thrill of adventure
    and enlarges the world in which you live,"
    Irving Mather (1892-1966)

    Access the Morocco GS Knowledgebase

  8. #8
    Subscriber Click here to find out how to Subscribe
    Join Date
    Oct 2003
    Location
    Sunny Scarborough
    Posts
    3,097
    Apologies if this info' has been posted elsewhere.

    Try and see this week's MCN.....Page 13 headline

    'BMW ADMITS QUALITY CONTROL ISSUES'

    The article contains a number of quotes from Adrian Roderick (BMW UK general manager)

    The gist of the article was that BMW were fully aware of the EWS and fuel pump controller problems on the R1200GS.
    BMW would not be recalling 'bikes, but dealers would replace faulty components when the 'bikes were serviced.

    The article concluded with...

    'A BMW spokesman said dealers had now been told to contact customers and inform them of potential faults from September'

  9. #9
    Uinneag
    Guest
    I had 2 go on my old bike Standard 1200 ST54HLY in 2005
    Both at home recovered twice to Inverness.

  10. #10
    Senior Member
    Join Date
    Oct 2006
    Location
    Manchestershire
    Posts
    1,851

    Me too!

    Rider: Spanner Rash
    2005 model 1200GS standard. **05 TLZ
    Happened in Manchester in mid 2006. Had to get recovery to dealer on back of a tow truck.
    0 days off work (used the car/tram for 2 days though, so there's the incidental costs!) Not to mention the local chavs chucking peanuts at me! And having to share public transport with the great unwashed.

    Had a hell of a time with BMW UK as this was the 9th failure of parts in 8 months. Mostly electrical, including coils and a failed emitter ring.
    Ended up doing a swap for an 1150GSA. (Whih never missed a beat in the next 20,000 miles)

    Spanners

  11. #11
    MisterChristmas
    Guest
    I've had 2 FPC failures.

    1.
    When: Summer 2006
    Where: Front garden, Ealing, London
    Name: N. Farrey
    Bike: '05 R1200GS
    Remedy: BMW Assist sourced an FPC from nearby colleague and replaced it.
    Cost: Intended ride out aborted

    2.
    When: June 2008
    Where: Brighton seafront
    Name: N. Farrey
    Bike: The same '05 R1200GS
    Remedy:After 5 hours being mucked about, finally transported home. Next morning, transported to BMW Battersea where they replaced FPC - at my cost, despite protests. They promised to 'talk to head office about some goodwill recompense' - they never called back...
    Cost:£160 and a very frayed temper.

  12. #12
    Lieutenant Shiny Sides
    Guest
    Hi Tim.

    My experience below:


    - When did it happen? Saturday 22nd March 2008
    - Where were you? Near Abergavenny Wales
    - rider name Andy Lalor
    - bike details (model and year) R1200GS 2005
    - remedy - Breakdown recovery got me back home to Maidenhead as it was Easter weekend then took the bike to Vines in the following week. Vines replaced the unit which cost me about £95
    - How many days work/holiday did you lose? I lost 2 days of holiday planned in Wales
    - Were there any incidental costs? I had accommodation costs that I paid upfront for 3 nights away from home and had to go home after 1 night due ot the breakdown

    I hope this is useful and thanks for taking up this challenge for all of us!

    Regards

    LSS

  13. #13
    Dancing with the Diavel Click here to find out how to Subscribe
    Join Date
    Jun 2004
    Location
    Bristol
    Posts
    2,006
    I've also had a FPC failure.


    When: June 2008

    Where: Fast lane of M4 Near Chippenham

    Name: Brian Pope

    Bike: 2006 R1200GS - 16k miles

    Remedy: BMW Assist returned bike to BRM, Bristol. Provided me with hire car. bike fixed and ready next day.

    Cost: Nil...luckily
    2014 BMW R1200RTLC
    2012 Ducati Diavel Carbon
    2012 BMW X6 40d

  14. #14
    Senior Member
    Join Date
    Apr 2005
    Location
    Dublin, Ireland
    Posts
    284
    - May 2008
    - M50, Dublin, Ireland
    - Gary Condon
    - R1200GS 2005
    - After reading threads, bought replacement fuel pump relay, and replaced.
    - Lost 2 Hours of work
    - Cost of replacement fuel pump relay - 118 euro.
    Comment: On the way to work, after leaving motorway, at busy roundabout junction. Bike stalled, and had to push bike off motorway off-ramp in the middle of heavy rush-hour traffic.

  15. #15
    New Member (less than 15 Posts)
    Join Date
    Mar 2005
    Location
    Hampshire
    Posts
    12
    - When did it happen? = January 2008
    - Where were you? = working late in Guildford
    - rider name = Paul Burt
    - bike details (model and year) = R1200GS April 2005
    - remedy = RAC b***dy useless, train home, car trip to Bahnstormer to buy new contoller then late to work and fit it
    - How many days work/holiday did you lose? = A half day
    - Were there any incidental costs? = train, wife's time to drive me to work

    In April it wouldn't start after riding through heavy, prolonged rain so had to clean out fuel pump controller contacts. Crap design and weather protection. Good luck getting proper recognition of the issue.

  16. #16
    tuckerqvmcc
    Guest

    Click here to find out how to remove these ads

    Yip had the very same problem with my 2004 GS back in July of this year!

    - When did it happen?: July 2008

    - Where were you?: en route to isle of skye one quarter of the way through a 1,800 mile tour!- rider name

    - bike details (model and year): 2004 R1220 GS

    - remedy: electrical bypass fix on side of the road using direct feed from fog lamp loom. Toured for another 2 days before calling into a BMW dealership to collect new controller & fit whilst still touring!

    - How many days work/holiday did you lose? None, just had a good friend who happens to be a BMW mechanic & talked me through the fix or it was onto the back of an AA van for me!

    - Were there any incidental costs? Just the overpriced new controller unit

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