The sorry saga of 1200GS/GSA fuel pump controller failures (410 so far)

When: July '09

Where: Worcs. UK

Bike : '06 R1200 GSA 15000 miles BMW approved used bike

Remedy: Recovered by dealer same day (Wollaston), replaced with a "black FPC, rather than the cheaper made blue ones"

Returned the following day by dealer.
 
1200 gs 2006

last december in london middle of a junction... got into a bit of embarrassment
cos it looked like i stalled the bike ...
my pump driver stopped working luckily it was an intermittent fault on it so i managed to get on my drive but it never started after that ..
i read the forum and made myself the link which bypasses the ground to the frame and it seems reliable ever since..

DON'T we love the new concepts that BMW come up with ..... yeahh me too! :hide

i'd love a good bike
 
pumps failure(s)-R1200GS 04

8/2007 failed on the way to work, total costs with BMW Battersea where £373.85. Bike knackered for one week.

7/2009 failed while in town and towed to BMW Battersea, replaced fuel pump, pump and o ring. Charged me 94.45 after much "discussion".

As it happens, this is just a small part of the problems I have had with this bike.
It's now sold. Other issues included 2 gear box failures (one new box -2006), new clutch (2007), new bearing and swing arm leak resulting in water damage(09), central cpu failure (2006). Plenty more but can't be bothered to list. Battersea at times where shockingly bad, both technically and in customer service. All while under 14,00 miles.
 
Pump failure !

My 1200GS (05) pump failed on 08 July 09,at home .Cost me a £5 for pick up then £100.03 for a new "uprated " pump.Had prior warning as the bike died twice for a couple of seconds on the previous ride out.
Regards Peter M
 
Mine went pop on the 11th July . 2007 GSA. Replaced by BMW assistance at the side of the road
 
When: May '09

Where: On way to work

Bike : '06 R1200 GS, 11K, FSH, out of warranty

Remedy: While waiting for AA, passing BMW breakdown response car stopped, knew exactly what problem was and fixed it for cost of part.
 
1200GS fuel pump failure

When did it happen? 2008
Where were you? Gatwick Airport parking - 22.30
rider name? RobbieD
bike details (model and year)? R1200GS 2007
remedy? Replaced under warranty
How many days work/holiday did you lose? Over two weeks - "there aren't any in the UK."
Were there any incidental costs? No
 
Fuel pump controller failure

- On the way to work
- Doug Weaver
- 1200GSA (57)
- Recovered to dealer
- Fixed under warranty
 
Fuel pump controller failure

I've had 1 FPC failures.

When: June 2009
Where: Bang Sare Thailand, 500m from my house
Name: Jan
Bike: '08 R1200GSA, 10000km
Remedy: Dealer in Bangkok picked up my bike and changed the controller without any costs.

Tim Cullis said:
I won't add your failure into the UK figures, but thank you very much for the report, which only goes to show this is a worldwide issue.
 
Matkat from GSClub

March '04 bike
Jan 2006
2 miles from home, limped to Clarkes all replaced under warranty

March 09.
Same '04 bike cut out on way to Clarkes(to replace rear wheel bearing), re-started immediately. Parts replaced and charged for, as much for my piece of mind as their was some corrosion and water again when they stripped it)

If I was doing a big trip I would always take a spare !!
 
Joined the ranks of the unfortunate today.
Where; in work in Belfast
Bike r1200 gs 2007
Bike refused to start so got a lift to BMW Motorrad and bought new FPC for 67 queens english pound notes.
In fairness to the guys at Motorrad they told me that, as my bike went out of warranty in march, if I brought the old one up with my bike and they tested it and found it to be faulty they will seek a return of payment from BMW as a goodwill gesture.
Took the old one out and it was as corroded as hell and sitting in a puddle.
New one connected and started first time. Will buy a spare methinks!
 
Result

Tim

I had this problem last year. Saw from this site it had happened a lot. Complained to BMW without useful effect. Reported issue to vehicle and operator standards agency, they took up with BMW who conducted lengthy (unnecessary) investigation. I got a letter from VOSA last week advising me that BMW will be taking the necessary action to address this problem as soon as possible. Perhaps this is the way to go with all troubles as BMW do not respond to customer advice. Anyway lets see what they do. ;)

Dick

Tim Cullis said:
Please give more details--what date, bike, remedy, etc
 
when: 01/08/09
where:chandlers bmw brighton (booking a service)
bike:R1200GS 06
remedy:fixed at chandlers, cost £89.10, took ten minutes.
 
When: August 3rd, 2009

Where: FPC died over night in my home garage

Bike : '07 R1200 GSA 8750 miles, UK spec bike, exported, still under warranty

Remedy: Dealers mechanic came over and fixed it in my home garage under warranty. I still have to drive the bike to the dealer for the warranty claim and the error read out to be send to BMW, so that the dealer gets his money.
 
when: 6/8/09

where: in the middlle of a busy junction

bike: 06 GS 75,000 miles

fix: Nice man in a truck took me home, bodged a link to test FPC, ordered new part.

Note to self: Must carry a link. My bike is no better than the rest even though I trusted her!
 
When: 7/8/09
Where: Bracknell about 4 miles from home
Name: dave hendy
Bike: 07 1200GS
Remedy: replaced by BMW Assist within 1 hour of breakdown
Fixed under extended warranty
 
faliure

2007 R 1200 GS under warranty
fuel pump controller
10 miles from home
10 oclock at night
BMW assistance
Tony spence
Birmingham
May 2009

2005 RT 1200
fuel pump controller
feb 09
Glenn Grove
Birmingham
 
BMW Battersea conversation 5 min ago:

me: Hello, I would like to order a part I need to carry as spare in view of a trip I am about to do.

parts guy: ok sure, let me get into my system [pause] ok fire away.

me: its 1614...77..20

parts guy: [interrupts] i know where this is going, let me guess.. 776?

me: yeah, hmm how..?

parts guy: don't worry mate, no need to preorder, we carry loads of these babies around... Do you need just the one? Its £50 quid...

me: [speechless] ermmm just the one, thanks vm....
 
When: July 2009

Where: Switzerland

On: 1200 GSA 05/2008

What happened: didn't start after short break, brought to garage in Sion, weekend, waited 4 days in Sion (don't want to be there ever again), replaced fuel pump + controller.

Costs: 669 euro which I had to pay, now in procedure to get refunded.

Tim Cullis said:
Hi Scripito, thanks for the report. I won't add it into the UK figures but it is worthwhile to know the UK bikes are not alone in their failures.
 
When did it happen - 14/08/09
Where were you - Outside lane of M25, Friday afternoon, almost nailed by a few cars and trucks getting over to hard shoulder. Very shaken by that.
Bike details (model and year) - R1200GS 2007 22K
Remedy - Don't know yet as 'best' Vines can do is 2 weeks time, so suspect NN will be getting an order as the bike is just over a month outside warranty.
How many days work/holiday did you lose - nothing so far.
Were there any incidental costs - £60 to upgrade my AA membership to include relay and of course probably the cost of new FPC.

Tim Cullis said:
Hi George, welcome to the forum.

If you read back through the thread you will find that BMW has agreed to look favourably on claims outside of warranty. Also, BMW is about to initiate a campaign to replace all FPCs when the bikes are next serviced. So tell Darren at Vines that you want him to fight your corner for a free replacement. And ask if he can't get parts for two weeks why can't he get one from BMW Battersea. :)
 


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