Caution: motorcycle-luggage-shop.com

JonL

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Jul 31, 2014
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North Yorkshire
Just a caution when ordering:

I recently placed an order that included a Touratech Rear Splash Guard. On the website I chose my bike (R1200 GS Adventure) and then Protection where I found what I thought was the recommended item:

http://www.motorcycle-luggage-shop....Number_plate_splash_guard_universal_18cm.html

When it arrived I found that it did not fit. Looking on the Touratech website I could see this was not the correct item and I returned to the motorcycle-luggage-shop.com site and tried the process again but for the non-Adventure R1200GS and I got the correct item:

http://www.motorcycle-luggage-shop....for_BMW_R1200GS_to_2012R1200GS_Adventure.html
You can see on the first link that at the top of the page it states it is for a R1200GS Adventure but at the bottom of the page (I did not see this when ordering, assuming that the website would be correct) the bike is NOT in the list. This is not the case for the second link.

I have contacted Tobias Hornig twice and both times his solution has been for me to drill new holes in the universal splash guard. He will not accept responsibility. I can return the item to him but the postage is about the same value as the item, so no point.

I am not having a go at the shop (although I am miffed that he will not accept that his webpage is incorrect) but just a warning to check the part no.s before ordering (maybe cross reference with the Touratech website? - if I had done this, I would have noticed the part no. was wrong). With the exception of this one item, the service and delivery time was excellent.
 


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