Anybody use motoin.de?

stolzy

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Are they kosher?

I ordered Klim Badlands jacket from them 2 weeks ago and, despite it being 'in stock' according to their website still no sign, no email, no response to emails sent nor to website contacts.
called them on Tuesday and they were dispatching it that day. Never turned up

Called them this morning and they needed to 'check something' and promised to end an email within 2 hrs. 3 hrs later - nothing

Called multiple times since and there's no answer.

All seems rather fishy.
 
Conflicting reviews on google, some say they have had no problems, others complain of slow delivery and a couple complain that orders show in stock but there is no delivery, numerous e mail complaints end up with refund as item is not in stock !
 
Same outfit. 'FC' are the initials of one of the directors.

I happen to know this because I found his and his co-directors personal email address. For the moment I'm copying them both on my hourly emails trying to get a response from customer service (sic).

Managed to find the directors' facebook accounts too :)
 
Jacket is now apparently on the way.

Unfortunately, I've caught motoin.de in a couple of provable lies.

Won't use them again, I don't appreciate being lied to by suppliers.
 


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