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14-01-07, 19:17
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#1
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Subscriber
Join Date: Jul 2005
Location: Aberdeen
Posts: 35
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Mapsource/Quest
I have just upgraded my Quest and Mapsource from City SelectV6 to City Navigator V8.Although the unit was updated and registration details accepted I cannot access V8 maps due to error message 'a newer version of mapsource is available'. Surely I can use V8 without upgrading to V9 ?
Any Ideas?
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14-01-07, 19:59
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#2
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Senior Member
Join Date: Jan 2002
Location: St.Leonards-on-sea
Posts: 1,205
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Is that message on the Quest or the PC?
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14-01-07, 20:01
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#3
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Subscriber
Join Date: Jul 2005
Location: Aberdeen
Posts: 35
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The message is on the PC
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14-01-07, 20:14
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#4
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Where next
Join Date: May 2002
Location: Siorrachd Obar Dheathain
Posts: 13,440
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Ignore the warning, it's a subtle marketing tool.
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14-01-07, 20:19
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#5
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Senior Member
Join Date: Jan 2002
Location: St.Leonards-on-sea
Posts: 1,205
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I think you need to go to the Garmin website and download the latest Mapsource program. Don't get confused between the Mapping version and the Mapsource program version. They are separate things. I think the Mapsource version is up to v6.11 now. Go to :-http://www.garmin.com/support/download_details.jsp?id=209
It's big though.
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14-01-07, 20:31
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#6
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Subscriber
Join Date: Jul 2005
Location: Aberdeen
Posts: 35
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Thanks I,ll give it a go.
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15-01-07, 19:44
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#7
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Subscriber
Join Date: Jul 2005
Location: Aberdeen
Posts: 35
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Well,according to Garmin ,since V9 is about to be issued unregistered unlocking codes for V8 can no longer be used.
This means I have a product that I can no longer use and am not entitled to a free upgrade to V9.So lesson learned if you purchase a Garmin map product make sure you register an install it before it is superceded.
Thanks for help in this thread, Ali.
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15-01-07, 20:22
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#8
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Senior Member
Join Date: Oct 2006
Location: Herefordshire
Posts: 1,652
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I take it you didn't obtain your upgrade disk from Garmin or did but had it in the drawer of your desk for a while? I suffered the same fate with City Select v7 Upgrade vs. City Navigator v8. long story but I wanted both due to the big map tiles in CN v8 (and v9) not being too clever when used in a Quest.
You won't be able to use v8 at all I'm afraid. As you've 'missed the boat' they won't release an unlock code for it and any they grant for v9, if you were to buy an upgrade (< £50 BTW), won't work with v8 or any other version than 9.
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17-01-07, 22:25
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#9
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Subscriber
Join Date: May 2003
Location: Surrey
Posts: 1,841
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Ali
read the error message very carefully. I had the same message the other day and as was said above it is likely the mapsource program that is out of date NOT your mapping software. Download the new version of Mapsource here:-
http://www.garmin.com/support/downlo...ils.jsp?id=209
Then try your old unlock codes, if you have still problems then contact customer support, they are usually helpful. I am still using using V7 of the mapping software so you should no trouble with V8.
Don't give up!
__________________
A closed mouth gathers no feet.
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18-01-07, 20:22
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#10
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Subscriber
Join Date: Jul 2005
Location: Aberdeen
Posts: 35
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I have downloaded the updated mapsource software and message gone ,but cannot unlock maps.Spoke to customer services and was told I had missed the deadline for unlocking V8 and have to wait until V9 is released next week.
I will be charged for the new unlock codes even though I did not use the unlock code for my V8.
Tried the approach of a free upgrade as previous version unused but got shot down in flames.  |
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