2610 touch fault

[The Foolish Fellow]

no touch screen working on 2610 . any ideas ?
updated software but no better . remote control doesnt work fully either.

 

[PanEuropean]

Have you inspected the GPSR very carefully to see if there is perhaps a piece of crud (small bit of leaf, etc.) jammed in between the edge of the touchscreen and the bezel (case) that surrounds the touchscreen? That is my guess about what could be causing your problem.

Perhaps try this: Fill the kitchen sink up with warm water (body temperature, not hot), add a little dish detergent, submerge the entire GPSR, wash the screen with your fingertips, and if you have a very soft toothbrush around (like what a child would use), gently brush around the edge of the screen, where it meets the case, to dislodge any dirt particles that might be trapped in there.

Then, remove the GPSR from the sink, rinse it under cool running water, and set it on a towel to dry. If your GPSR has a door on the side of it where you insert a CF card (I think the one you own does), open the door after you have patted the GPSR dry, and leave the door open overnight - this will avoid the problem of any tiny bit of moisture causing fogging of the screen. Once the outside of the GPSR has dried fully (after being left alone overnight, perhaps), turn it on and see if it works satisfactorily.

The above sequence of actions has the greatest possibility of dislodging any dirt or foreign matter that might be wedged into a corner of the screen. If the GPSR still doesn't work after that, I think you will have to send it back for repair.

Michael

PS: The fact that the remote does not work suggests to me that the GPSR is already thinking that someone/something is touching the screen - hence the reason why I suggest you wash the thing so thoroughly.

PPS: You don't have to worry about the rubber caps on the USB or antenna plugs being plugged on tightly, because water cannot get in through those openings even if the rubber caps are missing. But, before you wash your GPSR, open the small door for the CF card, and visually inspect the seal for that door, to be sure there is nothing (like dirt or crud) that would prevent the CF card door from sealing up perfectly. If water gets in that door when you are washing it, you will have problems.

 

[markie_wales]

TFF

Had a similar but different problem in that the 2610 would bleep as if the screen had been touched, and the screen would switch to "pan" mode and shake / wobble as if someone had their finger on the screen and moving it quickly.

Pan suggetsed the above, Garmin suggested doing a GPSR reset, but neither worked. It ended up going back to Garmin and a replacement unit was sent out.

Both the above are worth a try though.

Mark

 

[The Foolish Fellow]

how do you do a gpsr reset ?

matthew

 

[jimbo]

You don't have to worry about the rubber caps on the USB or antenna plugs being plugged on tightly, because water cannot get in through those openings even if the rubber caps are missing.

thats nice to know. I wondered about this, because they don't secure very well.

 

[markie_wales]

Reseeting the 2610:

With the unit powered off but still plugged into the mains, hold down the page and menu buttons together, while doing this turn the unit on and continue to hold the buttons for about 5 seconds.

If you have done this correctly you will have a box pop up saying do you want to erase all user data. You would need to press yes. Now this will wipe any data that you have stored onto the unit so i would advise you to back it up on mapsource.

When you turn on the unit goes through to the main screen it will think that it is in the US (or wherever) so it will need to get a new satellite fix.

cheers

Mark

 

[PanEuropean]

Just a follow-up to Mark's comment above:

If you do a complete reset of your GPSR as he described, the GPSR will think it is in Kansas (if it is an Americas unit) or in London, England (if it is an Atlantic unit). The reset procedure will wipe out the satellite almanac (sort of like a TV guide that the GPSR uses to figure out where the satellites should be), so, when you first turn it on, you will need to take it outside where it has a fairly good view of the sky, and allow it about 5 minutes or so to download a new satellite almanac.

You will also lose all your user preferences when you do the reset, which means how you have set it up for imperial/metric, etc. Sometimes this is a good thing, sometimes it is a PITA.

Michael