After their total F**k up when it snowed Xmas 2010 I now avoid Manchester Airport like the plague. I can forgive them struggling with wet snow that froze over everything.
I cant forgive this lot -
(1) Airport's refusal to give any useful information about delays
(2) Leaving de-icing machines running about on the apron while next to nothing was being used on the runway.
(3) Send our plane out to take off, then just as we were winding up the engines they closed the runway. The weather wasn't suddenly any worse so why did we ever go out?
(4) Announce the runway is clear then as our plane arrived to take off - Oh no the strip isnt wide enough so we had to go back a 2nd time.
(5) The following day, delayed flights and passengers were totally ignored (no gaps in flight schedule). The airline boss himself had to kick up a stink with the airport before our plane was given a flight slot.
We wasted 20 hours with the snow etc and another 7 hours being f**ked about because our flight had missed its slot - like is was our fault!
Its one thing to run an operation when its all working smoothly, but Manchester fell flat on its arse over 2" of snow. Then they compounded it all by incredibly poor management. God help everyone if something really serious happens. I'm not surprised O'Leary pulled out.
It was three years ago and I'm still livid.
