a tale of customer service!

[Kenny]

Nice one guys...just bought a nice R1100GS and I live just down the road from Chester BWM...but on the above advice, I'll be trying Roy Gardener Motorcycles first. Top call KTM525

 

[THE DOCTOR]

Nice one guys...just bought a nice R1100GS and I live just down the road from Chester BWM...but on the above advice, I'll be trying Roy Gardener Motorcycles first. Top call KTM525

Kenny, there's a little private fishing place just a short walk away that does food. I look fwd to my annual fry-up when I get my GS serviced. There's an off-road racing distributor next door to Roy's & an old VW restorer too.
Plenty to do & see while you're waiting.

 

[rudiemoto]

cheers terry
yep the travel was killing me and at 754miles a week so was my
got up at 7am and home at 7 pm
and the work load is crazy
once there have the new work shop up top .it will become a better dealer
as you no paul newman has to do everything and to be fair no one man can do that
as for me well ,taking small break and working out what to do nx

 

[barksworld]

good luck rudie silly mileage really

 

[Terry NW]

cheers terry
yep the travel was killing me and at 754miles a week so was my
got up at 7am and home at 7 pm
and the work load is crazy
once there have the new work shop up top .it will become a better dealer
as you no paul newman has to do everything and to be fair no one man can do that
as for me well ,taking small break and working out what to do nx

try been a gay porn star, i hear the lost of calls for that in Manchester,

good luck Rudie in you next job

 

[Rushy]

once there have the new work shop up top .it will become a better dealer
as you no paul newman has to do everything and to be fair no one man can do that

I am looking forward to them getting up and running properly . Judging by the standard of the HD/Buell showroom and the attitude of Paul and the his oppo in there I am sure they will do a nice job and its a great location for a lot of riders.

The HD showroom appears to have been a success. The last time I dropped in they were very busy and they have a lot of stock in there with good staffing levels too.

Whats the latest deadline fro completioin Rudie or are you not at liberty to say.

 

[rudiemoto]

try been a gay porn star, i hear the lost of calls for that in Manchester,

good luck Rudie in you next job

done that you still have my t shirt



anyone guess when it will be done nx year ?

 

[barksworld]

ok update
got the new bit fitted today not plastic metal !! so not aproblemo very very reasonable and good chat as well
he is a top guy and would recommend RGM to anyone
he goes the extra mile to help good old fashioned service

 

[newboy]

I've used him a few times - very happy with his work on a K12S

MOT tomorrow... here's hoping

 

[Andybro]

Yep my bike goes to RGM too even though its a long way and I have to take the day off work too.

I do the same - It's worth it and Roy doesn't even seem to mind when you stand there asking what he's doing! I quite enjoy popping down the pup for a shandy and pub meal; read the paper, do the crossword, wander back and bother roy while servicing the GS. Great! Reminds me - I'm due for a service so need to give him a call.

 

[Davel]

Personally, I've had nothing but good service from Chester - on both BMW and HD sides.

Clearly, when the new showroom etc upstairs is fully up and running, things can only get better.

 

[appledell]

My bike 1200 RT has been in Chester having the gearbox seals and clutch done on a 'goodwill' basis. It has been there for 5 weeks up to now. I have no gripe with Paul as he is doing the best he can under the curcumstances but come on B um W - only one tech for all the work that needs doing

I know that it takes training for the job but its a 'dealer network' FFS