Changing my Broadband ISP

[snodog]

Right, that's it. I have finally had enough of AOL, so much so that I have resolved to leave them and go with someone else..........

Easy decision made.

Hard decision now follows. Who?

I live in the sticks, and the line will only support 1mb speed. Not an issue.

I browse a lot, play poker online, use Skype an hour a day maybe, send and receive a reasonable number of emails.
I don't download music, films, video clips very often at all.

All I want is an ISP that can keep me connected and let me surf when I want.

Any recommendations?

 

[ROKKET71]

Broadband ISP

Hi Snodog,
I think the phrase "You get what you pay for" was invented for ISP's.

I've just decided to stay put with BT.(was in the middle of swapping to TalkTalks Phone and Free Broadband for £20...but heard and read so many horror stories about their service i've decided to just take on their telephone offer of free evening and weekend calls.)

I've re-negotiated my deal with BT.They'll supply the fastest broadband you're line will accept,give you a reasonable download limit and a couple of e-mail addresses for £17.99 a month.

....and the best thing about it??

...You switch it on and it works.First time every time.

 

[mermoto]

Any recommendations?

ZEN !

Never heard of them, you say. Neither had I till I did my research!

http://www.adslguide.org.uk/

Seek and ye shall find.

Two years and not a problem. Excellent communications whenever I required them.

Good luck

Mermoto

 

[wessie]

I'm in a similar position. Using BT hardware is the only option here so I signed up with Virgin. Mainly because they don't tie you into a 12 month contract. I wasn't sure if a) they would provide a decent service and b) I might not stay here for 12 months.

Well, they way things have worked out, I'm still using the service 15 months later. £14.99 a month. for 1Mb/s and 3 Gb download limit. Within 6 months they offered a free upgrade to 2Mb/s (theoretically the highest the local infrastructure can support, but it has been throttled down by BT to 1.1 for reliability).

In the 15 months I have often exceeded the bandwidth limit and they have never got snotty or tried to force me to upgrade. Unlike AOL, I can plug any hardware into the phone line and it works: mostly use the supplied Thomson "frog" but I have an SMC modem/router that feeds a Linksys wifi hub for use when the sprog visits.

I haven't needed to contact customer service although a recent survey put them in the top5 for this. Some minor outages that have never lasted long - their DNS was a bit ropey for a couple of weeks and their email server was switched off last weekend for a few hours.

 

[Timolgra]

Right, that's it. I have finally had enough of AOL, so much so that I have resolved to leave them and go with someone else..........

Easy decision made.

Hard decision now follows. Who?

I live in the sticks, and the line will only support 1mb speed. Not an issue.

I browse a lot, play poker online, use Skype an hour a day maybe, send and receive a reasonable number of emails.
I don't download music, films, video clips very often at all.

All I want is an ISP that can keep me connected and let me surf when I want.

Any recommendations?

I had the same decision. I was with AOL, expensive and American On Line didn't sit well with me
Then I moved but new my line also only supports 1mb so I've changed to Tiscali, they are also doing a special offer at the moment.

 

[HeavyG]

Ive used pipex for 3 years, only had 1 nights downtime when they were upgrading servers.

 

[Phil Thomas]

PlusNet £14.99per month. Up to 2Mb at the moment - up to 8Mb soon, depending upon where you live.

Been using it for last foue years or so.

Regards to all,

Phil Thomas

 

[roger miles]

Don't go Orange!!!!
Started with Freeserve then Wanadoo now Orange. Never a problem until I decided to upgrade my Broadband to "up to 8 meg". Then I had nothing but problems, disgraceful tech support with a different answer every time I phoned, culminating in a £135 bill from BT for a technical fault when their Livebox modem decided to deliver 49.8 volts into the BT network and Orange refusing to pay because I had - for once - not called their hopeless tech support line.
Bastards! they haven't heard the last of me yet but I may dedicate the rest of my sad little life to slagging them off!!!!

 

[Hew]

Don't go Orange!!!!

Too late, just changed today with their free broadband offer.
Bit worried about the quote that 'you get what you pay for' but as its the same phone line etc. i expect it should be OK
There mobile service up till now has always been OK

 

[John Stenhouse]

I'm with the BT bunch, they've been great no probs, Talk Talk keep ringing me because I have their call package, they don't seem to understand I wont change because their service is cheaper, I want reliability and I have a friend who went for their free broadband offer and still can't get it to work 2 months later. Don't mind paying the £2 extra a month for a good reliable service.