So we have a hosepipe ban in our area and on the local news tonight a local water company bod confirms that water is still being pumped out of our area to supply areas that do not currently have a ban wtf 
Hosepipe ban
- Thread starter Norfolk Tiger
- Start date
Just started drizzling here - our ban starts on thursday
Here in the north west united utilities don't give a toss. I reported a leak outside the house on the 4th February. I did a quick measure of the flow as the water entered the drain. I measured 650 litres per hour. They eventually found the leak after 55 days.
I made or received 20 phone calls, faxed 2 letters of complaint. Argued with the area engineer who said at first it was rain water, then groundwater and finally a spring. They would n't turn off the main to confirm it was a supply problem as they said they would have to write to all residents and agree a time because the supply was still running. The road is private so I demanded they turn off the water or I would with the consent of the residents.
The area engineer used to have 13 gangs at his disposal before it was taken over from north west water he now has 2 and uses sub contractors to fill the gap. They had no modern detection equipment and had to dig a total of 5 holes install 3 stop taps and a valve on the main. This was in our tarmac which we had to pay for last February at a cost of £17,000. The repairs are crap
Now a complaint to Ofwat which was lodged 3 weeks ago and I have only received an acknowledgement to date. Local MP no response, local press not interested.
Monopolies simply don,t give a toss
I made or received 20 phone calls, faxed 2 letters of complaint. Argued with the area engineer who said at first it was rain water, then groundwater and finally a spring. They would n't turn off the main to confirm it was a supply problem as they said they would have to write to all residents and agree a time because the supply was still running. The road is private so I demanded they turn off the water or I would with the consent of the residents.
The area engineer used to have 13 gangs at his disposal before it was taken over from north west water he now has 2 and uses sub contractors to fill the gap. They had no modern detection equipment and had to dig a total of 5 holes install 3 stop taps and a valve on the main. This was in our tarmac which we had to pay for last February at a cost of £17,000. The repairs are crap
Now a complaint to Ofwat which was lodged 3 weeks ago and I have only received an acknowledgement to date. Local MP no response, local press not interested.
Monopolies simply don,t give a toss
Read yesterday that Thames Valley Water loses enough water in 36 hours to fill Wembly Stadium and collectively, enough is lost each year to fill Windermere four times over. 
Read yesterday that Thames Valley Water loses enough water in 36 hours to fill Wembly Stadium and collectively, enough is lost each year to fill Windermere four times over.
Why would they want to do that?
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