Metal Mule 10 Points Touratech 0 Points

oxforshirerider

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Hey all,

I thought this may amuse some of you. Following my post I previously posted back in the summer http://www.ukgser.com/forums/showth...t-where-credit-is-due-top-box-fitment-for-GSA

Well since then I have been waiting patiently for Touratech to get stock of their black low profile top boxes......but following many months and multiple emails they are no closer to getting an ETA out of Germany. So Touratech have failed, though it should be noted the UK Touratech have been trying hard, in this instance its the big boys in germany who seem to be letting the side down!

So my wallet turned to Metal Mule, I already have panniers and needed frames as had panniers on old bike, but while there looked at their top box (22l low profile) and rack. Called and spoke to them and they sorted the order out in a few minutes apologising profusely that they had missed toys courier, but they would all be with me on Tuesday as they'll leave their workshop on Monday.

Not only that they are throwing in a couple of bolts that I had sold with my last bike, that I need to sell on my old frames! Legendary stuff and great customer service.

So Metal Mule got my cash when Touratech failed on the panniers and Metal Mule have come through for my top box too! Great company, products are good and they are made here in Blighty so you get to talk to someone who is at the workshop and can tell you when they'll make the kit. Thank you Metal Mule.
 
Being a recent adventure bike owner I have found the accessories market very arrogant with a attitude of "take it or f*ck of" i.e. we (the manufactures AND distributors) are doing you (the customer) a huge favour to supply goods!
 


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