MS Exchange question...

[Steve]

...posted on behalf of judge (currently in a location barring UKGSer access).

how do you set up an exchange server account to show on more than 1 device and synch across them. I have a desktop, a pc and a windows mobile device, looking at the same exchange server account via a VPN connection. The last device I set it up on (the laptop) is now working fine but the other two devices now show no email!

 

[LOLGEOFF]

I know your talking, I can see your lips move but I haven't got a clue what you are saying.

 

[Paul G (BHT)]

...posted on behalf of judge (currently in a location barring UKGSer access).

how do you set up an exchange server account to show on more than 1 device and synch across them. I have a desktop, a pc and a windows mobile device, looking at the same exchange server account via a VPN connection. The last device I set it up on (the laptop) is now working fine but the other two devices now show no email!

Sorry I missed this earlier Steve/Andy, the laptop doesn't have a pst set up on it that is sucking all the mail of the Exchange server does it? If it has this would explain why the other two devices can no longer see the email.

 

[Clive]

Sorry I missed this earlier Steve/Andy, the laptop doesn't have a pst set up on it that is sucking all the mail of the Exchange server does it? If it has this would explain why the other two devices can no longer see the email.

I think Exchange would have to be configured as a POP3 server (which I don't think happens out of the box) and Outlook would have to have been configured as a POP3 client - both odd things in a corporate environment?

 

[Paul G (BHT)]

Our Exchange box is an Exchange server and the clients are Exchange clients.

If the client has been configured to deliver to the pst (if it has one) then as soon as the client connects to the Exchange box the mail will be removed from the box and dumped on the PC/Laptops HDD.

It happens quite often where I work where users have 2 PC's (one at each site).

 

[shugie]

Our Exchange box is an Exchange server and the clients are Exchange clients.

If the client has been configured to deliver to the pst (if it has one) then as soon as the client connects to the Exchange box the mail will be removed from the box and dumped on the PC/Laptops HDD.

It happens quite often where I work where users have 2 PC's (one at each site).

You can also leave copies of the message on the exchange server when it is collected by Outlook, but OWA is probably a better option, then the mail is all in the one place.

 

[judge]

So here we are then - back on-line to continue this plight.

Thanks for those who have offered replies already, especially Geoff, most valuable. If I'd have known the BHT was an Exchange server bod I'd have just picked up the phone but as we've started down this path lets see if I can get a resolution.

Some more info for the assembled knowledgable ones.....

All was working well with one laptop, one desktop and one MDA (winows enabled smartphone), all with the same Exchange server account, new mails in, mails out, contacts added/removed and ditto calendar. Update something on one and its replicated on the other devices.

Then I came along and configured a new laptop, installed Office and configured Outlook by what I thought was replicating the settings of the retiring laptop. And now the following occurs:

When new laptop is used, send/recieve results in duplicates emails.
Neither MDA or Desktop see any mails picked up by New laptop.

When new laptop is not used Desktop and MDA work fine - so I know its something I've done/not done

As far as I can see Outlook web isn't utilised here - it looks for all the world that the new laptop is collecting mails and then removing them from the server as a POP account would in default mode but I don't see anything configuration for leaving copies on the server.

Additionally what is the duplicate mails stuff all about? Has it somehow got itself all confused by using a local profile in addition to an exchange server account?



Addendum: We cannot go back to the old laptop to re-check configuration as the owner when he thought he had a working resolution de-commissioned it ready for the scrapheap

 

[judge]

Our Exchange box is an Exchange server and the clients are Exchange clients.

If the client has been configured to deliver to the pst (if it has one) then as soon as the client connects to the Exchange box the mail will be removed from the box and dumped on the PC/Laptops HDD.

It happens quite often where I work where users have 2 PC's (one at each site).

All sorted