Prestige disappoints.... Astle Grimsby delivers

[Bert]

Having bought two bikes from them and they did well out of me as I spent a great deal in parts, servicing and clothing over 3 years, I tried this late summer to buy a demo R1200GS... to no avail
Spoke to them even went there with cash available, no quibles, was promised call backs each time and ...nothing. Not quite the best customer retention technique...

So I eventually found a listening ear at Astle Grimsby.
They were most helpful and I bought a new one from them, wire wheels, GPS mount ready and they even loaned me a low saddle as mine had not arrived.

Astle carried out the first service and even washed my bike for me. Service indeed, 10 out of 10 Gentlemen.

What a pity I have to go to Grimsby though!

 

[Starman]

Now you see that's not fair on Prestige. You couldn't just walk in and buy the demo bike late summer because I was booked in to take it out with my wife - so they couldn't sell it to you, you see - in fact I dont think any dealer will sell you their demo, certainly not a GS. So dont slag off a dealer just cos you cant get their demo bike.

Play the game, try the demo, order the bike new and pick it up 6 weeks later ! I did - problem solved..

Nice one Prestige - dont give in to the demo-nickers.....

You know who...
54 GS and luvvin' it !

 

[nadeem]

Have to agree with Starman seeing as I had the demo bike for a full 24 hours from Prestige - you can't expect them to sell it when they need it for people like us to try it out...Prestige have been more than reasonable with me- this is my second bike this year from them and I also try to buy most of my helmets, accessories from them too - great service overall.

 

[Bert]

What you didn't know was....

There is no 'slagging' but factual. This was at the tail end of summer.
What you don't know is that I had been told directly by Prestige that it would be possible and that I would receive a call back.....I waited...and wasted time. I never heard from them again.
Standards differ, obviously but having been a good customer of theirs, let's just say I had some reasonable expectations.
Never mind-

 

[Wayne's World]

wouldn't want an ex demo anyway after seeing how they are ridden

 

[Fanum]

My first bike from Prestige was a year old Demo F650.

'Praps you're just being impatient.......if they don't flog their demos until they have a year on them, you won't be getting a call until next March

 

[Butler]

A few years ago I wandered into Prestige and fancied a test ride. They were very happy to let me take out a couple of bikes, no problem.
There are not many dealers, especially a few years ago that would let you take out their bikes.
I never forgot that kind sevice and when I wanted a BM, July this year, thats where I went.
There are a few japanese dealers that I have bought from in the past who are equally as good:
Chambers of Rochester (Honda) for a start.
Harley Davidson anyone?
Stadium, Chinford, right by the Dog track on the North Circ.