Servicing in Cambridge

[charliegadget]

If it is leaking like a sieve and as it is still under warrenty and by the sounds of it, it happened in the workshop, SBW need to be informed and they should fix it.

why pay twice ? its warrenty ?

Hi,

Dont worry, it will be going back, but it is a ball ache to get it back to them as they are 30miles away!! could do without the sh*t in the first place.

Just waiting for the service dept to mail me back!

Thanks for the mechanics details..

Charlie

 

[charliegadget]

well... SBW got back to me and have offered to come and pick up the bike, fix the issue and return it to me...

so 10/10 for customer service.

Charlie

 

[Roger Chatterton]

But only 2 out of 10 for bike service

Charlie, I'll keep an eye open for your 1200 when I'm near the station, when it's back from SBW that is !!