Staintune Exhausts Austrailia 1: UK Importer NIL

[Mountain Ash]

Hi All,

I had a bizarre experience when my Staintune Can exploded on the M40.
I managed to get it welded and limped north.

On chasing the UK importer, they were completely uninterested in why a can with less than 2 years and under 10,000 road miles should behave in such a fashion, intimating that it must have been "pilot error".

Not liking their tone, nor the lack of response to calls and emails, I contacted the factory in Austrailia. 36 hours later and there is a can awaiting collection from Parcelforce in Preston, replaced under warranty with a meager £75 VAT and import duty to pay.

Moral of the story is....

Don't be put off, sold up the swanee - just go to the source to save lots of undue stress !

nice one Austrailia - shame you aren't so slick at cricket !

 

[red1]

On chasing the UK importer, they were completely uninterested in why a can with less than 2 years and under 10,000 road miles should behave in such a fashion, intimating that it must have been "pilot error".

Sportouring being the importer?

 

[Mountain Ash]

Yes in deedy - Sportouring !

 

[KevP]

I had exactly the same thing happen.

Just before Xmas coming home from Cumbria my Staintune can did the same thing.

I emailed sportstouring and copied Staintune AU in. Staintune replied and are sending me a replacement (hopefully it will slip through customs) but I've heard nothing from the UK supplier!

What is slightly worrying me now is that fact I'm not the only one who's had the Staintune can go.

Kev

 

[Mountain Ash]

Exploding Can

Hi Kev

May be too late, but think that the can failed because it was resting against the numberplate, just so slightly.

Over time this became the weak point and this was where it failed.

I repositioned the can so it sits well away from the numberplate and so far its been fine.

Hope yours is okay

bye for now

ash