Unlocking v8 upgrade - how?

[Tomcat]

Hope someone here can help with a suggestion about unlocking the v8 upgrade which I have just received. I've recently bought a Quest, and received v6 City Select, which unlocked without problem. I contacted Garmin, who sent me the v8 City Navigator disk, which I've just installed. The new disk didn't come with any new unlock codes, so I assumed it would be unlocked with my original code. Wrong!

The v8 maps appear with 'map detail locked' in the RH corner. I've tried running the unlock wizard, but just seem to go round in circles whichever options I try - I got it to the point of sending me an email with my unlock codes, but this is the same code that I received with v6. What am I doing wrong? Needless to say, I can't get through to Garmin on the phone to ask them....
Thanks
TC

 

[fcasado]

I think you have to buy the unlock code from Garmin

Here

I can be wrong though...

 

[beemerboy9]

You need to buy the upgrade from the Garmin shop and you will be sent an unlock code for use with your V8.0 maps

http://shop.garmin.com/cartography/mapsource/update/cd_update_details.asp?CD=010-10611-01

 

[MikeP]

I got mine on Weds and loaded it on Thursday.

As you say there is no unlock code in the DVD box.

When I put the DVD in and started the install, I followed the onscreen bit where it says 'Get Unlock Code'.

It connected to Garmin's website and asked for the customer code from when I unlocked my V7. The website obviously checks the records and see that you are entitled to a free unlock code and unlocks the mapset for you.

There was no entering a code by me.

It all works fine and the increased Spanish map detail has arrived in the nick of time.

 

[gypsy]

Have you registered your unit yet?

 

[Tomcat]

Thanks for the replies, but the v8 upgrade is the free one that I'm entitled to (at least I think I'm entitled to it - they sent me the disk after checking that I qualified). So I don't think I should have to buy a code.
TC

 

[MikeP]

Thanks for the replies, but the v8 upgrade is the free one that I'm entitled to (at least I think I'm entitled to it - they sent me the disk after checking that I qualified). So I don't think I should have to buy a code.
TC

You are correct. I qualified for the free upgrade because I had a new BMW Nav II Plus under warranty and had only just unlocked the V7 mapset.

 

[Tomcat]

MikeP - just tried re-running the install CD. By cancelling the install (so that it did not re-install the maps) an option to run the unlock wizard appeared, which was different to the wizard that runs from within MapSource (if that makes sense). Anyway, it has unlocked the maps after connecting to the Garmin site.

Brilliant! - thanks to everyone for the replies

TC

 

[fcasado]

Have you registered your unit yet?

I've just bought a Quest 2 and it came with CN 8 and the unlock code, do I have to unlock it (and register the unit) now or I can use it and register when CN 9 appears?

I read the manual (page 54) but I still don't understand why I have to register the unit...

TIA

 

[Taff]

... I read the manual (page 54) but I still don't understand why I have to register the unit...

You don't have to register, as I think it asks you whether you want to register when you install the maps.

Why not leave it till after the relevant date for Version 9?

 

[fcasado]

Thanks a lot Taff

 

[Tomcat]

An update

I've got MapSource on my desktop PC at work (you can tell I'm not too busy at the moment and this is the machine that I had the unlock problem with. I also run Mapsource on my laptop, and when I ran the unlock wizard on the laptop (the correct one this time, which runs from the splash page that appears when the DVD runs.. doh!) it connected to the Garmin site but would not allow me to register v8 on the laptop as I had already registered it for the desktop PC.

The solution is to run the Unlock Wizard within Mapsource (Utilities, Unlock Maps) on the PC with correctly registered maps, then select the option 'Backup my unlock codes to file'. Copy this .unl file to PC no. 2 (my laptop), run the Mapsource unlock wizard on machine 2 but now select the option 'retrieve and reinstall all my unlock codes'. Then everything is correctly registered on the second machine, including the earlier v6, which is still available on the list of installed maps.

Incidentally, I have been spending a happy hour plotting a route through the Tarn Gorges to the Ardeche Gorge and Pont du Gard. When I opened the route that I'd plotted in v6 in v8 the v6 route did not exactly coincide with the roads in v8 - presumably the cartography is more accurate in v8. So any routes created in v6 will probably need to be recalculated and rechecked in v8.
TC

 

[PanEuropean]

You don't have to register, as I think it asks you whether you want to register when you install the maps. Why not leave it till after the relevant date for Version 9?

As far as I understand it, when you do the initial map unlock, you create a record that such-and-such a cartography product was put into service with your serial number of GPSR on the date that you unlocked it. So, you might as well register the device, if only to get the anti-theft protection, because I don't think you will be able to go back later and say 'I just bought it' if there is already a record of an included cartography product being registered to that serial number GPSR some time earlier.

I'm not totally sure how this works, though.

Michael

 

[John Armstrong]

Incidentally, I have been spending a happy hour plotting a route through the Tarn Gorges to the Ardeche Gorge and Pont du Gard. When I opened the route that I'd plotted in v6 in v8 the v6 route did not exactly coincide with the roads in v8 - presumably the cartography is more accurate in v8. So any routes created in v6 will probably need to be recalculated and rechecked in v8.
TC

You'll also get a query from the GPS if you don't upgrade any routes stored within the GPS that were calculated on an earlier version of the maps.

 

[Taff]

As far as I understand it, when you do the initial map unlock, you create a record that such-and-such a cartography product was put into service with your serial number of GPSR on the date that you unlocked it. So, you might as well register the device, ... I'm not totally sure how this works, though.

When I bought my first GPS (an SPIII) we unlocked the maps (version 5 at the time) but did not register it (not because we were trying to be clever, but because I was cack-handed and didn't know what I was doing)

Within months Version 6 maps were released, but I had no problem registering the unit possibly 6 - 8 months after we'd unlocked the first set of maps.

 

[fcasado]

if only to get the anti-theft protection, because I don't think you will be able to go back later and say 'I just bought it' if there is already a record of an included cartography product being registered to that serial number GPSR some time earlier.

Michael

If you have registered unit and the said unit gets stolen, will Garmin provide you a replacement free of charge then?

How does the "anti-theft protection" work? Not sure if I got it right...

Thanks

 

[JasonT]

Bang the disk in a second time

Just spent the last hour updating my quest 1 with the free City Navigator 8. Had the same problem getting an update lock .... until i read the post above. Banged the update disk in a second problem, update wizard took over and got the unlocked codes and unlocked the map no problem.

Now update the quest to System 3.9, Audio 3, CN8 and even Mapsource 6.10.2. So that's all up to date, then.

Now all I need is to transfer the map to the quest & upload the fords POI database.

Hmm ... selecting all maps gives a size of over 1GB. CN8 surely can't be that much bigger to CNv6 ... and wasn't that all preloaded on the quest to begin with?

J

 

[Tomcat]

Jason, the Quest 1 may have been preloaded with the UK, but the idea is that you use Mapsource to load the map sections that you need into the 256MB map memory of the Quest 1. You may be mistaking the preloaded (non-deletable) low detail European basemap in the Quest with the detailed Mapsource cartography. If you plan a route in Mapsource you can get it to automatically select the map sections around the route, and you then transfer maps, routes and waypoints into the Quest. For example, you can fit about 2/3 -3/4 of France into the Quest, or the whole of the UK. Mapsource shows you the size of the maps selected for loading under the 'map' tab.

TC

 

[JasonT]

It's great to see "City Navigator Europe v8" under "Map Info" - all for under 200

... and it uploaded no problem. Thanks for the advice on the quest - both for whoever spotted them going cheap prior to Xmas through to the techie bits'n'bobs. You guys have been bril!

Quest is now mounted on my 1150GSA via a ram-mount (from advice from ram-man).... but no QPAC, yet - the battery lasts all day (with minimal backlight).

J

 

[Mollers01uk]

If you have registered unit and the said unit gets stolen, will Garmin provide you a replacement free of charge then?

How does the "anti-theft protection" work? Not sure if I got it right...

Thanks

Hi guys

My brother had his stolen and i dealt with it for him. A guy at garmin said to me that we can't track the unit but if i give them a police crime number and all the details about the unit assuming that i'm registered. Once they have that they can log it on there database as stolen. Now if anyone tries to get it updated or repaired in the future they can try and get more details and pass it onto the police and hopefully track the guys that stole it.

At least they help you a little. But no new gps. I can't blame them though.