Warranty for new laptop.

[Noddy made me]

Im confused .com.
Most laptops/netbooks come with a years guarantee.
John Lewis give two years guarantee.
Some places want nearly 160 squid for product warranty.
Pc world/Currys want up 7.99 a month.

Software cant really go wrong so your only really paying for warranty on the hardrive etc

What have/did you lot done/do

Thanks in anticipation
Regards Tony

 

[exeter_lad]

Who for?

Depends who I'm buying for. My experience over the last 20 years is that if it is going to go wrong, it will go wrong in the first 3-6 months. So for me, I take the basic warranty (whatever that may be).

For my daughter going to University at the other end of the country - different matter. I bought her laptop from PC World and took out their 5-year warranty (including annual health check). Didn't work out too bad, bought the whole bundle (laptop, Office, rucksack, anti-virus, etc) so managed to negotiate a good deal. AND the time, effort and money that has saved me over the last 5 years has been phenomenal! Don't know what she did with the laptop, but she must have been to PC World at least once a month - and they happily fixed her hardware - and software - problems each time.

So, horses for courses I'd say.

 

[(RIP) Kaister]

i got 3 yrs HP pick up and collect on my hp laptop 2 yrs and 10 mths ago.

since then the mic stopped working, the speakers crackled, a key popped off and broke and the power brick has failed.

All been replaced no messing - plus numerous phone calls for questions and answers

they've also sent me a spare power brick and a replacement motherboard by accident

worth the $50 i paid for i the warranty

 

[wessie]

2.5 years ago I bought an Acer laptop from laptopsdirect.co.uk for my lad, as he was just about to start his A levels. The lad gives all his possessions a hard time as he has Tourette's (NO HE DOES NOT FECKING SWEAR ALL THE TIME LIKE HIS DAD). Motor tics & OCD mean things get bashed at times.

So, I took out Acer's 3 year Accidental Damage & Extended Warranty package. This cost about a third of the price of the laptop, something like £150 including a carry case & mouse.

This has proved a worthwhile investment. The laptop is currently being repaired for the 6th time (3 screens, 1 keyboard, 1 hard disk and 1 power brick). Everything has been physical damage, apart from maybe the hard disk, although I suspect it might have succumbed to excessive physical abuse.

Never a quibble from Acer. Immediate issue of a returns authority followed by collection by DHL. Usually returned within a few days.

 

[Noddy made me]

Depends who I'm buying for. My experience over the last 20 years is that if it is going to go wrong, it will go wrong in the first 3-6 months. So for me, I take the basic warranty (whatever that may be).

The screen went on a mates HP laptop not long after the first year and it cost nearly 400 squid to replace. The laptop was only 600
The kids (Dell-inspiron) very old and very slow hand- me- down laptop from Grandad has never played up (apart from operator error )
Its for my teenagers so i dont keep getting kicked of my desktop for homework and msn
With the desktop if something goes wrong you can just take it out and put a new one in, drives - boards etc.

 

[Noddy made me]

i got 3 yrs HP pick up and collect on my hp laptop 2 yrs and 10 mths ago. Thats nearly 180squid on the Dell site

since then the mic stopped working, the speakers crackled, a key popped off and broke and the power brick has failed.

All been replaced no messing - plus numerous phone calls for questions and answers

they've also sent me a spare power brick and a replacement motherboard by accident are they easy to change on a laptop ?

worth the $50 i paid for i the warranty Flippen eck thats cheap

Well worth the 50dollars buts its more like 180 squiddleys now

 

[Noddy made me]

2.5 years ago I bought an Acer laptop from laptopsdirect.co.uk( gonna have a looky in there , thanks for that ) for my lad, as he was just about to start his A levels. The lad gives all his possessions a hard time as he has Tourette's (NO HE DOES NOT FECKING SWEAR ALL THE TIME LIKE HIS DAD). Motor tics & OCD mean things get bashed at times. Thats the thing, I just know that one of them is gonna drop it down the stairs or drop it in the sink

So, I took out Acer's 3 year Accidental Damage & Extended Warranty package. This cost about a third of the price of the laptop, something like £150 including a carry case & mouse. Thats what i hesitating over its a flippin lot of money
This has proved a worthwhile investment. The laptop is currently being repaired for the 6th time (3 screens, 1 keyboard, 1 hard disk and 1 power brick). Everything has been physical damage, apart from maybe the hard disk, although I suspect it might have succumbed to excessive physical abuse.

Never a quibble from Acer. Excellent Immediate issue of a returns authority followed by collection by DHL. Usually returned within a few days.

Thank you for your replys gentlemen
Regards Tony

 

[GSmonkey]

If you're bothered, get a credit card that offers extended warranty for nowt. Job done.

 

[Magwych]

I signed up for the PCWorld CoverPlan, when I bought a cheap Advent laptop.

I thought is was a bit much at £9.00 a month ( = £108 a year ); but forgot to cancel it.

In the past 2 years, outside the orginal guraantee period, I have had
1 new Hard Disk
1 new screen
1 new motherboard
Machine stripped and checked for a loose screw, causing occasional shutdowns.
1 new CD-DVD drive

Considering that on each occasion I have been able to drop off andpcik up in my local PCWorld, and had the option for courier collection/return, it has not been so bad.

I have jad to argeu with them on occasion that I feel it is reasonable for an owner to upgrade memory, and the hard disk without returning to PCWorld. I keep the old components now in case I do have any more problems and have to return it.

Wit th rapid pace of developments in hardware, you are looking at whatever you buy being close to obsolete after 2 years, so build quality is probably not aimed at a long life span, especially at the power priced end of the market. At some time I expect to die permanently, at which point my Cover Plan will cough up some dosh towards a replacement ...Not much I know, but every little helps.