Zumo Message Pop-up 'this accessory not supported'

[dlevett]

I've just bought a Zumo 550 (in Canada) and have only used it in the car so far (no bike in Canada). There is a 'pop-up' box that seems to 'pop-up' randomly and says 'this accessory is not supported' - when you click on it, it seems to go away 9but is very anoying).
I don't think it's bluetooth related, since it 'pops-up' whether bluetooth is enabled or not - any ideas?
Cheers.

 

[SilentG]

Sounds like a problem I had with the motorcycle mount for my Zumo 550. I was getting similar messages to you for a few days, then the power started cutting out intermittently. Garmin replaced the mount and all was fine again. I suspect that you might have a faulty car mount. Do you know anyone else with a Zumo you can temporarily swap mounts with, to check out that theory?

Cheers,

Paul

 

[Mark_C]

I got this message repeatedly one day when the zumo was in the bike mount. It turned out to be caused by water in the USB port. I blew it out with an airline, left it to dry out and then packed it with Vaseline. Sorted.

 

[AlanAce1967]

You have a fault with your mount, mine did it before losing power, garmin swapped it with no quibbles.

 

[dlevett]

The reply from Garmin said something along the lines of 'there might be a fault with the unit software (even though it is the latest version), try re-loading it'
Needless to say it didn't work, so it looks like it is indeed a faulty mount.

 

[Uinneag]

I've just bought a Zumo 550 (in Canada) and have only used it in the car so far (no bike in Canada). There is a 'pop-up' box that seems to 'pop-up' randomly and says 'this accessory is not supported' - when you click on it, it seems to go away 9but is very anoying).
I don't think it's bluetooth related, since it 'pops-up' whether bluetooth is enabled or not - any ideas?
Cheers.

I have that

It's says speed cameras

But seeing as I have Blackal's reg on my bike it proves annoying