City Navigator NT v9 problem

hovis

Registered user

Joined

Feb 21, 2005

Messages

378

Reaction score

1

Location

kelso scotland

• Aug 12, 2007

• #1

Hi, we have a Zumo 550 and it came with City Navigator NT v9...problem is no matter what we try we cannot get it to load onto the pc. We have messages that say " corrupt disk" or "disk not formatted" or else it simply doesn't seem to recognise that there's a disk in the drive! Any help out there? many thanks!

 

beemerboy9

Well-known member

UKGSer Subscriber

Joined

Jan 18, 2005

Messages

1,657

Reaction score

38

Location

London, England

• Aug 12, 2007

• #2

Could be a bad disk - but a replacment is free via the Garmin website.
Since the software is supplied on a DVD, I assume that you are trying to load it into a DVD drive rather than a CD drive.
Is your PC running Windows Vista?

 

hovis

Registered user

Joined

Feb 21, 2005

Messages

378

Reaction score

1

Location

kelso scotland

• Aug 12, 2007

• #3

Hi John, no we have Windows XP.And only one "drive" as well (sorry not too techy minded though I do try!)but it is for DVD's as well as cd's.
Do you know if the mapping can simply be downloaded from the Garmin website instead of loading an actual disk?
thanks!

 

Howard Millichap

Registered user

Joined

Jan 3, 2002

Messages

1,198

Reaction score

0

Location

St.Leonards-on-sea

• Aug 12, 2007

• #4

The Icequeen said:

Do you know if the mapping can simply be downloaded from the Garmin website instead of loading an actual disk?
thanks!

Click to expand...

No it can't. Phone customer help at Romsey or send an e-mail. Ask for another disc. It doesn't matter which disc you use because the unlock code is GPSR specific.