Goose
Registered user
FFS.............. I bought my ZUMO 660 in May last year in the UK. Used it in UK, France & Belgium and have been using it extensively here in SA doing what one does best - ride offroad! (see pic)
So I contact GARMIN for some info - not a complaint.... just something I noticed with my ZUMO that the on/off button seems to stick (but it still works) and remain a bit "depressed" (no pun)
My email to GARMIN:
My one concern however is that it appears that the power on/off button get's stuck with what seems to be dust collection. If I flip it with the finger on the edge of the button, it will pop up slightly - but seems to sit about 1-2mm below the surface where it used to be flush with the top of the casing.
The unit still switched on & off without a problem however, but I am concerned that it may well get to a point where it remains stuck and cannot
take the risk of the unit perhaps failing whilst in the middle of Africa -it's going to be my lifeline and we wanted to get another 660 for the 2nd bike but if the dust is going to be an issue.....?
I therefore need advice - seeing that I am in South Africa, originally bought the unit in the UK (the South Africans don't like servicing things or backing warranties if it's not bought from them) and will be returning to live in Kent from October 2010 - I was hoping for a resolution and advice from Garmin?
Is there a way to clean the switch....?
Is there perhaps some sort of rubber grommit/cover that could be placed over
the switch area itself to perhaps protect and seal the area that would still allow the switch to be depressed?
95% of the roads to be travelled in the next 6 months would be on dirt & gravel....
GARMIN's response:
Thank you for contacting Garmin Europe.
Our Zumo 660's are particularly suited to being mounted on motorbikes and are IPX7 waterproof and heavily resistant to dirt and scratches.
However if you are going to an area with Particularly high lever of dust and dirt and you wish some additional protection then it may be worth investing in some for of plastic rain cover for your GPS device, ( we do not supply ones for a ZUMO660 directly as they are waterproof) but these would also stop dirt and dust getting to the device, otherwise this website provides a unique protection option that may be worth looking into
http://www.zagg.com/invisibleshield...es-screen-protectors-covers-skins-shields.php
I hope this has proved useful to you.
NOW is this an automated response or what...?
So my response back to GARMIN:
Hi there Nicholas - I appreciate the advice, however my query has not been resolved?
The reason for my mail/query was:
- My on/off button is getting stuck at the moment due to dust!
- I need a suggestion or info to have the problem resolved with the unit now
- as obviously the dust has affected the unit and the IPX7 waterproofing is
not sufficient.
I travel on gravel roads - it's not particularly more dusty that any other gravel or dust roads.......... and as the GPS was supposedly designed by bikers for use on a bike, I assumed that the adventurous spirit of offroad
travelling was taken into consideration with it's design.
ONCE the problem has been resolved - I'll then purchase aftermarket protection to prevent future use/problems, however that does not assist me now!
Please can you offer a solution to fix the unit now?
I'm still sitting with no resolution to the problem, so whilst the ZUMO 660 is a great unit for use in Britain and Europe - beware it may not stand up to the dust of Africa
So I contact GARMIN for some info - not a complaint.... just something I noticed with my ZUMO that the on/off button seems to stick (but it still works) and remain a bit "depressed" (no pun)
My email to GARMIN:
My one concern however is that it appears that the power on/off button get's stuck with what seems to be dust collection. If I flip it with the finger on the edge of the button, it will pop up slightly - but seems to sit about 1-2mm below the surface where it used to be flush with the top of the casing.
The unit still switched on & off without a problem however, but I am concerned that it may well get to a point where it remains stuck and cannot
take the risk of the unit perhaps failing whilst in the middle of Africa -it's going to be my lifeline and we wanted to get another 660 for the 2nd bike but if the dust is going to be an issue.....?
I therefore need advice - seeing that I am in South Africa, originally bought the unit in the UK (the South Africans don't like servicing things or backing warranties if it's not bought from them) and will be returning to live in Kent from October 2010 - I was hoping for a resolution and advice from Garmin?
Is there a way to clean the switch....?
Is there perhaps some sort of rubber grommit/cover that could be placed over
the switch area itself to perhaps protect and seal the area that would still allow the switch to be depressed?
95% of the roads to be travelled in the next 6 months would be on dirt & gravel....
GARMIN's response:
Thank you for contacting Garmin Europe.
Our Zumo 660's are particularly suited to being mounted on motorbikes and are IPX7 waterproof and heavily resistant to dirt and scratches.
However if you are going to an area with Particularly high lever of dust and dirt and you wish some additional protection then it may be worth investing in some for of plastic rain cover for your GPS device, ( we do not supply ones for a ZUMO660 directly as they are waterproof) but these would also stop dirt and dust getting to the device, otherwise this website provides a unique protection option that may be worth looking into
http://www.zagg.com/invisibleshield...es-screen-protectors-covers-skins-shields.php
I hope this has proved useful to you.
NOW is this an automated response or what...?
So my response back to GARMIN:
Hi there Nicholas - I appreciate the advice, however my query has not been resolved?
The reason for my mail/query was:
- My on/off button is getting stuck at the moment due to dust!
- I need a suggestion or info to have the problem resolved with the unit now
- as obviously the dust has affected the unit and the IPX7 waterproofing is
not sufficient.
I travel on gravel roads - it's not particularly more dusty that any other gravel or dust roads.......... and as the GPS was supposedly designed by bikers for use on a bike, I assumed that the adventurous spirit of offroad
travelling was taken into consideration with it's design.
ONCE the problem has been resolved - I'll then purchase aftermarket protection to prevent future use/problems, however that does not assist me now!
Please can you offer a solution to fix the unit now?
I'm still sitting with no resolution to the problem, so whilst the ZUMO 660 is a great unit for use in Britain and Europe - beware it may not stand up to the dust of Africa
a good laugh though.... but must point out that those are mostly little islands aren't they? 
