Bones
Registered user
Had a beer with a mate who has just returned from Europe on his 800 XC. Whilst in Croatia two spokes on the rear wheel broke. He was two up with luggage. No Triumph dealer nearby so put bike in local Aprilia dealer. Called Triumph who didn't want to know and offered no help! Ordered two spokes from UK, continued holiday in hire car. Returned to dealer 8 days later and the spokes had not arrived. They had to head for home that day so the dealer did a temp repair with spokes from another model. He wasn't 100% with the fix so did some of the trip home on Motorail. The spokes eventually arrived a the dealer in Croatia 6 weeks after they had been ordered.
Triumph basically blamed him for the problem pointing out that in the owner manual it states that spokes should be checked daily. Gace him two free spokes out of goodwill.
Triumph basically blamed him for the problem pointing out that in the owner manual it states that spokes should be checked daily. Gace him two free spokes out of goodwill.