Anyone had a problem downloading update 6.11.6

JDH

JDH

Registered user
Joined
Oct 4, 2005
Messages
791
Reaction score
0
Location
Kent, England
Tried downloading this update to my pc and it just won't have it, stops about half-way through. So, thought I would try it on my laptop and this time it is giving a download time of 24 hours and rising:eek: so I aborted. Any advice as to what it could be please.

JDH
 
JDH said:
Any advice as to what it could be please
Click to expand...
In my experience Garmin's download server is often on "go slow". Assuming that you don't have any problems with your connection / ISP, then I would assume that the problem's at Garmin's end (just tried it myself and am getting a 20 to 24KB/sec download speed which is pretty dismal on a 8Mbit/sec broadband connection). So... wait a few hours and try again, or try tomorrow, or the day after until you get a sensible download speed.

BTW, I take it that you've verified that 6.11.6 is appropriate for you? Others on this board have been mightily p*ssed off to have spent ages downloading 6.11.6 and then finding that it doesn't work on older (e.g. Win98, Me and NT) platforms.
 
Thanks for your help there, much obliged. I'll try again tonight. Have checked it is appropriate for my set-up, so fingers crossed:thumb

John
 
Try switching your download manager off, my Isp doesn't like overly large downloads,( just seems to have happened since I switched to 8meg) but this works everytime, with no detrimental affects..
 
You could also try turning off your Firewall, if installed, it sometimes causes problems on big downloads.
 
Schwarz Baron said:
Try switching your download manager off, my Isp doesn't like overly large downloads,( just seems to have happened since I switched to 8meg) but this works everytime, with no detrimental affects..
Click to expand...

Okay, like to give that a try, excuse my lack of knowledge but how do I switch it off:eek:
 
st13phil said:
BTW, I take it that you've verified that 6.11.6 is appropriate for you? Others on this board have been mightily p*ssed off to have spent ages downloading 6.11.6 and then finding that it doesn't work on older (e.g. Win98, Me and NT) platforms.
Click to expand...

From Garmin, here are the changes made for 6.11.6. Its file size is 44.4 MB and is estimated to take 2 hour(s), 49 minute(s) to download on a 56k modem.

1. This version of MapSource no longer supports Windows 98, Windows ME, and Windows NT.
2. Fixed an issue with transferring map sets larger than 2 GB to units. MapSource supports transferring map sets up to 4 GB in size. Note that some units do not support map sets over 2 GB in size.
3. Fixed an issue with creating a waypoint from Japanese address search result.
4. Fixed an issue with MapSource not finding Google Earth Pro when installed.
 
jkersh1 said:
From Garmin, here are the changes made for 6.11.6. Its file size is 44.4 MB and is estimated to take 2 hour(s), 49 minute(s) to download on a 56k modem.

1. This version of MapSource no longer supports Windows 98, Windows ME, and Windows NT.
2. Fixed an issue with transferring map sets larger than 2 GB to units. MapSource supports transferring map sets up to 4 GB in size. Note that some units do not support map sets over 2 GB in size.
3. Fixed an issue with creating a waypoint from Japanese address search result.
4. Fixed an issue with MapSource not finding Google Earth Pro when installed.
Click to expand...

Thanks for that mate, already aware but appreciate your help:thumb

John
 
Ctl,Alt and Del will bring up your Windows Task Manager, scroll down until you find dlbkbmgr.exe and dlbkmon.exe, highlight and click End Process, only switches off until you reboot.:thumb
 
Schwarz Baron said:
Ctl,Alt and Del will bring up your Windows Task Manager, scroll down until you find dlbkbmgr.exe and dlbkmon.exe, highlight and click End Process, only switches off until you reboot.:thumb
Click to expand...


Scrolled down and neither of those were in the list:nenau
 
In all honesty it does tell you right at the start that it's not for old MS Operating Systems, so no need to complain at Garmin but get that upgrade you know you've always wanted to spend out on:
 

Attachments

  • garmin.jpg
    garmin.jpg
    46.6 KB · Views: 122
Invicta Moto said:
In all honesty it does tell you right at the start that it's not for old MS Operating Systems, so no need to complain at Garmin but get that upgrade you know you've always wanted to spend out on:
Click to expand...

Brand new pc a month ago, the laptop I tried to download on is also new.
 
Something I didn't check yesterday, but are you doing the download via MapSource, i.e. Help>Check for Sofware Update... or using the direct download from Garmin.com? I ask because the second is a much more reliable approach than the former (as long as you click the "Save" rather than "Run" button on the download dialog). Once downloaded, just double-click the executable to install the new version of MapSource.

Also, if you want to check the download performance of your system (from ISP through to your PC) to verify that this is a problem unique to the MapSource download rather than a general performance problem, then I suggest using one of the many speed testers available such as Kbps. Just click on the "Autorun Speed Test" option in the main menu and it will give you the lowdown on what sort of up download and upload speeds you should be able to achieve on your connection.

Finally, I would not recommend disabling any Firewall you may have installed on your PC unless you are sat behind a hardware firewall.
 
I had six bites at it last night and chose the save option after starting it from Mapsource itself... at least it restartred from where it left off....

Kept falling over saying it lost the connection.
 
st13phil said:
Something I didn't check yesterday, but are you doing the download via MapSource, i.e. Help>Check for Sofware Update... or using the direct download from Garmin.com? I ask because the second is a much more reliable approach than the former (as long as you click the "Save" rather than "Run" button on the download dialog). Once downloaded, just double-click the executable to install the new version of MapSource.

Also, if you want to check the download performance of your system (from ISP through to your PC) to verify that this is a problem unique to the MapSource download rather than a general performance problem, then I suggest using one of the many speed testers available such as Kbps. Just click on the "Autorun Speed Test" option in the main menu and it will give you the lowdown on what sort of up download and upload speeds you should be able to achieve on your connection.

Finally, I would not recommend disabling any Firewall you may have installed on your PC unless you are sat behind a hardware firewall.
Click to expand...

Thanks very much for this info, I did try the direct download from Garmin but 'run' as opposed to 'save'. Going to try that one now.:thumb
 
Invicta Moto said:
I had six bites at it last night and chose the save option after starting it from Mapsource itself... at least it restartred from where it left off....

Kept falling over saying it lost the connection.
Click to expand...


Paul,

Did you actually manage to download it?

John
 
I Just did it via Mapsource..

I Hadn't used the GPS for a while so hadn't checked for Mapsource updates 'til I saw this thread. Anyhow, I just did it via the Mapsource 'check for update' option. Went straight through in about 3 minutes. Maybe Sunday afternoon's a quiet time for their server...

If it's of interest (or relevant) I'm running XP Pro on a 4 year old HP Desktop, 4meg Broadband connection via Demon.


ST4S
 
Yep, finally managed to do mine with a little bit (ok a lot) of help.:eek:

John
 
Nippy Normans supply Touratech, Wunderlich, Desert Fox and many other makes of accessories.
You must log in or register to reply here.

Similar threads

daviedevs
Downloading to Garmin Explore issues.
Replies
9
Views
312
daviedevs
daviedevs
G&T
GPX - Criss-Crossing Caminos - Spain & Portugal
2 3 4
Replies
69
Views
7,337
P38Man
Bubb
Problem when bike gets hot
2
Replies
34
Views
856
dean0n0
dean0n0
Joe Bar
XT Update Issue??
Replies
5
Views
325
Wapping
Wapping
D Green
Problem updating to 2024.10 mapping.
Replies
13
Views
864
D Green
D Green


Back
Top Bottom