New RT delays and software updates ?

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So my new RT is apparently being held at the distribution centre to allow a software update to be carried out. Ive been without a bike for three weeks now as the dealer had my bike in for warranty work and as it was only a week until the new bike was due, I sold it back to them.

The delay may be up to two weeks. Anyone else heard of this problem ?
 
Probably better than receiving the bike then having to take it back for a recall. Haven't you got a loaner from the dealer then?
 
casbar said:
Probably better than receiving the bike then having to take it back for a recall. Haven't you got a loaner from the dealer then?
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The deal was supposed to be over and done in a week so didn't mind them collecting my old bike and not dropping a loaner off, but its dragged on a bit, a loaner was offered after a week, but I couldn't get time off work to get it and also dealer is 150 miles from me so needed a lift.

I can live with the delays, but cant see why the bike cant go to the dealer for connection to BMW mothership and then it can be ready a few days sooner. I'm off up north next week for work, so its going to be middle or end of Nov. On the positive side I now have a very tidy garage, and have cycled every other day so not all bad!

I have a USB cable, and a modem, I could just drive round with it connected to my iPhone and then BMW could update in via the interwebs (joke)

Ho hum
 
Wobble said:
I have a USB cable, and a modem, I could just drive round with it connected to my iPhone and then BMW could update in via the interwebs (joke)
Click to expand...

Its closer than you think. The Internet of Things is already here (and has been for years). Power tools that tell you when they need servicing and order themselves replacement parts, windows that open and close based on a local weather forecast....the first "internet fridge" was manufactured years ago. Vehicles that download software updates or know when a service is due, check a calendar at your local dealership and offer times and dates which you will then be able to confirm and book through the bike rather than phone up or go online on another device. It will all be here soon enough.
 
My ex wife used to email me when she needed servicing.

back on topic, I listen to a geeky podcast called security now, and they have been on about how Chrysler cars could be hacked via their onboard on call system and they could override brakes and almost every aspect of the car!
 
So the dealer caleld again today, they have offered me a loaner, but im away on business and we have agreed to wait on that. They have agreed to a free high level brake light and repaint of top box as a gesture of goodwill, and I feel I have been well treated and now my sales guy is back of holls updated on a regular basis.

He informs me that the latest batch of 17's have an engine management light on the dash, which now fails to go out, and the update is to fix that.

They have stopped all deliveries of similar RTs and and are updating the bikes on a chronalogical order, with extra staff being taken on at BMW to do the update.
We have a plan with dealer pencilled in to loan me an RT in ten days time and deliver it if the replacement bike is delayed past that date.

Im sure like all bikes, BMW constantly improve and update so smaller updates as well as larger ones like this are always in the pipeline.
 
Well I know its a ball ache, but think they have been pretty good. Like I've said before, try dealing with Harley dealers, you get sod all free and when my knew 2014 CVO Road King was delivered, it was keyless and the cut off switch didn't work. So the answer was, stall it in gear until we get a new switch, which will be 6 weeks "Sir". Then in the first year, it had 4 recalls, and was back for 3 warranty claims. Only had a year warranty. BMW are golden compared to that
 
David Nimrod said:
What a farce... what the hell happened to motorbikes..?
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Software updates on a motorcycle, ffs :augie

In 10 years time, when all of the electronic fripperies begin to fail (which they will), who ya gonna call ?

There is a lot to be said for airheads and 1100/1150 family.
 
GS-Jonesy said:
Its closer than you think. The Internet of Things is already here (and has been for years). Power tools that tell you when they need servicing and order themselves replacement parts, windows that open and close based on a local weather forecast....the first "internet fridge" was manufactured years ago. Vehicles that download software updates or know when a service is due, check a calendar at your local dealership and offer times and dates which you will then be able to confirm and book through the bike rather than phone up or go online on another device. It will all be here soon enough.
Click to expand...

It's here now, on Tesla cars. They perform software updates while the car is sat in your garage/ driveway.
 
Can't comment on how long the bikes will last, but I've been riding since the mid 70s, so can vouch for not losing interest. Having had most British bikes a fair few Jap bikes and Harleys, you don't have to ride bikes with old tech to be a biker.
 
casbar said:
Can't comment on how long the bikes will last, but I've been riding since the mid 70s, so can vouch for not losing interest. Having had most British bikes a fair few Jap bikes and Harleys, you don't have to ride bikes with old tech to be a biker.
Click to expand...

Well said. JJH
 
casbar said:
...you don't have to ride bikes with old tech to be a biker.
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It's nothing to do with being a 'biker' (whatever that is).

Simply a choice as to what kind of bike you want to ride.

And anything requiring 'software updates' is off the table for me.

Your mileage may vary:augie
 
casbar said:
Well I know its a ball ache, but think they have been pretty good. Like I've said before, try dealing with Harley dealers, you get sod all free and when my knew 2014 CVO Road King was delivered, it was keyless and the cut off switch didn't work. So the answer was, stall it in gear until we get a new switch, which will be 6 weeks "Sir". Then in the first year, it had 4 recalls, and was back for 3 warranty claims. Only had a year warranty. BMW are golden compared to that
Click to expand...

My Harley dealer pissed me off so much I rejected the bike after they fuked up the ignition system. Got a refund of them and won't be returning . As you say BMW have there problems, but they seem to get on with it and get it sorted
 
The bike should have never left the factory with faulty software - makes you wonder what else hasn't been checked. But how long does it it take to do a software update which surely is a simple process. I suspect if someone got their finger out the whole thing could be done in under half an hour.

A better low tech solution would be just to take the bulb out - you have to wonder at what it's telling you anyway if it can be frigged in the software!
 
David Nimrod said:
It's nothing to do with being a 'biker' (whatever that is).

Simply a choice as to what kind of bike you want to ride.

And anything requiring 'software updates' is off the table for me.

Your mileage may vary:augie
Click to expand...

So you won't have a car, phone or computer then ?
 
Nippy Normans supply Touratech, Wunderlich, Desert Fox and many other makes of accessories.
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