stabtherasher
Registered user
I thought I might share my recent experience with Joe Duffy in relation to a bike I traded in with them three and a half years ago.
I wonder if anyone else on this forum has had a similar experience?
In October 2015 I traded in a 1200 GSA in part exchange for another GSA and signed all of the usual papers. A friend subsequently told me the the had seen my original bike on a Cork based traders website.
A few months after the trade in I got a notice of illegal parking from Cork City Council in relation to the same bike. I contacted the salesman in who had dealt with me in Joe Duffy and he undertook to look after the matter. I don't know what he did but I never heard anything else about the matter and assumed that that was the end of that - a slight hiccup in the paperwork that had been resolved.
Imagine my surprise therefore when in early March of this year I received another penalty notice from Cork City Council in respect of the traded in bike - this time for displaying an out of date tax disc.
I explained to Cork that I had not owned the bike since I passed ownership on to Joe Duffy in October 2015 - all to no avail as it appears that I am still the registered owner of the bike. I appealed and included proof of the trade in but my appeal was refused again on the grounds that I am still the registered owner of the machine.
Now I like to think of myself as a patient man and I therefore paid a visit to Finglas and explained the situation. I explained, as politely as I could under the circumstances, that I was fairly pissed off about the fact that this had happened and that Joe Duffy should now resolve the matter. After much toing and froing and listening to excuses such as "it is not our responsibility" I finally got their agreement that if I paid the €60 fine Joe Duffy would reimburse me and write to Cork City Council explaining the situation.
I paid the fine on the 14th March, advised Joe Duffy of the payment. Despite my best efforts and well over two months since I first brought this to their attention I am still awaiting payment of my money. In the meantime I still do not know if the registration issue has been resolved.
I have been met with broken promises, failure to deliver, constant excuses about payment dates and a staggering degree of unprofessionalism from this company. I have been told by them how professional they are but at this stage I can only consider those claims to be a bad joke.
I have run out of patience and am now considering my next steps. Should I contact BMW Motorrad? Should I go legal (for 60 quid)? or can anybody suggest an alternative?
Has anyone else here been treated this badly by this shower?
So far I feel I have been treated with contempt and would consider warning people off doing business with people who are very willing to take your money but no so willing to deal with their own incompetence.
Interested to hear what others have to say.
I wonder if anyone else on this forum has had a similar experience?
In October 2015 I traded in a 1200 GSA in part exchange for another GSA and signed all of the usual papers. A friend subsequently told me the the had seen my original bike on a Cork based traders website.
A few months after the trade in I got a notice of illegal parking from Cork City Council in relation to the same bike. I contacted the salesman in who had dealt with me in Joe Duffy and he undertook to look after the matter. I don't know what he did but I never heard anything else about the matter and assumed that that was the end of that - a slight hiccup in the paperwork that had been resolved.
Imagine my surprise therefore when in early March of this year I received another penalty notice from Cork City Council in respect of the traded in bike - this time for displaying an out of date tax disc.
I explained to Cork that I had not owned the bike since I passed ownership on to Joe Duffy in October 2015 - all to no avail as it appears that I am still the registered owner of the bike. I appealed and included proof of the trade in but my appeal was refused again on the grounds that I am still the registered owner of the machine.
Now I like to think of myself as a patient man and I therefore paid a visit to Finglas and explained the situation. I explained, as politely as I could under the circumstances, that I was fairly pissed off about the fact that this had happened and that Joe Duffy should now resolve the matter. After much toing and froing and listening to excuses such as "it is not our responsibility" I finally got their agreement that if I paid the €60 fine Joe Duffy would reimburse me and write to Cork City Council explaining the situation.
I paid the fine on the 14th March, advised Joe Duffy of the payment. Despite my best efforts and well over two months since I first brought this to their attention I am still awaiting payment of my money. In the meantime I still do not know if the registration issue has been resolved.
I have been met with broken promises, failure to deliver, constant excuses about payment dates and a staggering degree of unprofessionalism from this company. I have been told by them how professional they are but at this stage I can only consider those claims to be a bad joke.
I have run out of patience and am now considering my next steps. Should I contact BMW Motorrad? Should I go legal (for 60 quid)? or can anybody suggest an alternative?
Has anyone else here been treated this badly by this shower?
So far I feel I have been treated with contempt and would consider warning people off doing business with people who are very willing to take your money but no so willing to deal with their own incompetence.
Interested to hear what others have to say.
