He posted it over, €9.00 airmail, took 3 days. Communication was by email. The man there in PALMDR is "Chris Short, President".
They replaced digitiser, rubber button, internal back-up battery for USD78.
Repaired a corroded contact which was making the charging unreliable - maybe this was arcing slightly for a while. Repair by soldering - USD14.50 or replace back housing USD59.90. Not sure which he got done.