SCOTT jacket replaced under warranty.. :-)

Bin Ridin

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Hi,
PArts of the seam tape on my SCOTT hi-vis over-jacket were coming away from the jacket - don't know why, only 9 months old. Otherwise, an excellent jacket, keeps me warm, dry and clean. Anyhow, mentioned it to David in Overlanders / AMI and they asked me to drop it in for replacement or repair under warranty. I took a spin to Gorey this morning before the rain came and to my delight, Gary replaced my jacket with a new one, on the spot. Could not ask for better service. :)
 
a gesture like that will draw a lot of business from other people..thats excellent customer care
 
Those lads are top class!
Bought a Scott jacket for 650 and after 200km I said to the lads I need a bigger size, they upped the size at no charge to me.

The jacket they took back was put on the rail as discounted, they took the full cost of the hit
 


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