Other half had booked to go to Dubai for a few days with her brother to see her son who is working out there.
She booked through Travelrepublic in January. She was due to fly out next Wednesday but 2 days ago Travel republic cancelled the package ( they were staying in a hotel).
They offered her a credit note only. We have been trying to contact Travelrepublic with no success and emails are not answered.
Has she a right to a refund or has she got to accept a credit note. She doesn't want a credit note as her son will be returning home later this year if he can get out.
She booked through Travelrepublic in January. She was due to fly out next Wednesday but 2 days ago Travel republic cancelled the package ( they were staying in a hotel).
They offered her a credit note only. We have been trying to contact Travelrepublic with no success and emails are not answered.
Has she a right to a refund or has she got to accept a credit note. She doesn't want a credit note as her son will be returning home later this year if he can get out.