Thank you, Garry H
I read that as your device just stopped running, for no apparent reason, mid-route.
As it stopped mid-route, we can assume that you were on (or very close to) the route when you summoned up the route again to restart it.
When you restarted the route you were given the usual choices of where you would like to navigate to. We can assume that you chose one behind you, as that is why your distance to destination kept increasing as you rode the magenta line towards your final destination. You have recalculate turned off, so the device did not try to turn you around. One question, please. After your restart, whilst you were riding along the magenta line, I guess you did not receive any prompts, like “Turn left in 300 yards”?
You didn’t chose a point in front of you, as you found the device was re-drawing your pre-planned route so fundamentally. That can happen with the new devices, most often (but not always) if you are some distance off your pre-planned route when you chose your destination. The device will plot you a route to the point you have chosen, routing you according to your preference settings and the roads available for it to chose from.
With the new devices, when you restart a route, I have noticed that it can sometimes take the device a while to notice that you are on the route. I would like to believe that I am reasonably good at using Garmin devices. I too use my devices with recalculate turned off. On restarting a route I have noticed that it sometimes takes my device a mile or so to recognise that I am on my pre-planned route, following the magenta line in the correct direction. I notice it only because the directional prompts do not happen, all I get is a very basic generic ‘Ride to xyz street’. Then suddenly it will spring into life, all on its own, the directional prompts reappearing and the device functioning normally, with me having done nothing to kick it back into full working mode. I don’t worry about it too much, simply because I am used to seeing it sometimes happen and do not have the slightest idea as to why it sometimes happens but sometimes not.
I have never owned any Garmin device that stopped me doing the equivalent of “Please ride to the highlighted route” and joining a pre-planned route there. Though I do sometimes see the issue detailed in the paragraph above when I do do it.
I don’t think I have ever had a Garmin device that ‘Just stopped mid-route’ or ‘It just stopped the route at a waypoint’.
After your restart, when you were riding your route along the magenta line and the distance to next destination (which was behind you) was logically increasing, did you try hitting ‘Skip to next waypoint’? If so what happened? It is possible the the route might have withdrawn your pre-planned route according to your preference settings. But that happening would have depended on your preference settings, what options of roads and maybe any shaping points that were available for the device to take, in order to get you to the next waypoint.
You strike me as someone who knows how to create a route and use a Garmin device. I do not doubt your experience but am at a loss to even guess why it happened. It is just bizarre. Indeed, if we discount user or route creation errors of some sort, it is so bizarre and counter to the way that new Garmin devices have worked very well for years, I’d say that there is a fault with your device. Your XT is brand new, have you contacted the seller and requested a replacement device?
Outside of this forum, the gpscity site
https://www.gpscity.com/ is, I think, one of the best resources for help. Have you tried contacting them?
Sorry, I can’t be of any more help at the moment. But if something comes to mind, I’ll let you know. Lee, do you have any ideas?
Richard