MAC OS X Help

Hedgehog

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• May 9, 2020

• #1

I’ve done a factory reset on my Mid 2012 MacBook Air today to set it back up for my wife and kids.

The OS version is now 10.8.5 which I think is Mountain Lion. Before the reset is was running a newer version (possibly High Sierra, but I can’t remember)

The only software update shown is iTunes 12.4.3 and that isn’t playing ball and gives error code 102

I can’t download via Safari as most websites don’t support 6.2.8

I’ve tried to download El Capitan via App Store and that didn’t work

Any ideas?

 

Schtum

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• May 9, 2020

• #2

I think you should be able to upgrade to El Capitan.

https://support.apple.com/en-gb/HT206886

 

Hedgehog

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• May 9, 2020

• #3

Cheers. The link I got sent me to the App Store and it told me I couldn’t

I am just going back to restore from a back up from May 19 and I’ll try again

I’ve set my new Mac up and just need to reset everything so others can use it

 

andysdad

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• May 11, 2020

• #4

You can even go right up to Catalina using Dosdude1's patches.

I'm running High Sierra on a late 2008 MacBook Pro and considering loading Catalina as he has patched that (albeit with no Maps app but I can live without that).

www.dosdude1.com

Check the compatibility list - MacBook Air from 2008 supported on Catalina.

HTH

A

 

er-minio

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• May 11, 2020

• #5

The link I got sent me to the App Store and it told me I couldn’t

Click to expand...

They check if you previously downloaded it (under your Apple ID account).
It will mention it in the error message. Did it say so?

 

CliveS

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• Jun 7, 2020

• #6

Hi
I have a Macbook Pro 2012 and just upgraded to High Sierra. This as far as you can go as recommended by most forums. High Sierra runs all the current software so I am happy. I understand the problem going to more recent OS is hardware issues/conflicts but you need to check it out for yourself. I have changed my HDD to a SSD and also increased ram and all works very well.

 

Hedgehog

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• Jun 7, 2020

• #7

Cheers. I ended up restoring it from a Time Machine back up and started again. I then bought a new one for myself as planned

T