Cooper BMW, Tunbridge Wells sold to Arden

TomP

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See my post in the SE Region section about the news that Coopers at Tunbridge Wells has been sold to the Arden BMW name (they have a car dealership in Maidstone), and will be closed for two weeks from next week for the handover.

Tom
 
The dealers all all franchises -

Nothing much to change apart from paperwork ;)
 
I stopped going to The Coopers about five bikes back, their service department and after sales were in my experience extremely poor.
On the last time I used them took the bike in first thing, rode back on their loaner, called around 3, told all OK, rode the 90 mins back and was told they couldn’t replicate the fault, I suggested that as the bike hadn’t actually moved from the exact place I left it that it was hardly surprising and they then said oh,yes we were a bit busier than we thought and didn’t get to your bike.
Total waste of a day and last time I walked through the doors, a complaint to BMW suggested that the dealer would call, but they never did.
Now ride all the way to Reiten to buy and service
 


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