XT dumped the maps

Arsey · Aug 23, 2021

I switched on my XT today to update maps ready for trip in a few weeks .
Came home to find download had been paused due loss of wifi signal and said it was trying to reconnect.
Just hung for hours . So I powered it off then on .
Then says maps up to date BUT it seems to have dumped a load of stuff .
Just the base maps seem there as no detail when I zoom in.
Can no longer find anywhere using search function and I can’t plan any route .
Tried a complete reset to no avail .
Any ideas please ?
Not used XT apart from one trip last summer and a bit out of touch with Garmin foibles .
Ta

stever1 · Aug 23, 2021

It seems Garmin are having many problems with updates at the moment. My 660 won’t take full Europe now.

Arsey · Aug 23, 2021

Connected to my MacBook and Garmin Express.
It said XT was up to date but full European mapping was unticked . So I ticked it and now it’s sat on here doing nothing !

Redboots · Aug 23, 2021

Arsey said:
It said XT was up to date but full European mapping was unticked . So I ticked it and now it’s sat on here doing nothing !

Is it the NT or NTU maps? NTU is now 5.5 GB+ and split into north and south, so you need at least that amount free.

Jersey_GS · Aug 23, 2021

I wouldn't have tried to update using wifi (i dare say its do able) but a hard wired cable to router will give you a faster connection lower chance of fail especially if other people are trying to use the wifi.

Arsey · Aug 23, 2021

Redboots said:
Is it the NT or NTU maps? NTU is now 5.5 GB+ and split into north and south, so you need at least that amount free.

NTU..

I just tried changing to just Southern Europe maps but it still hangs at that screen as shown above.

Edited to add….I found a Zumo forum and some guys on there had exactly the same problem and ended up getting the unit replaced .Great !!!

Wapping · Aug 23, 2021

Bods demanded the use of wi-fi for all updates, instead of all those feckin’ wires; I read it here.

RSInterloper · Aug 24, 2021

I've turned wifi off on mine - who needs it?

er-minio · Aug 24, 2021

Edited to add….I found a Zumo forum and some guys on there had exactly the same problem and ended up getting the unit replaced .Great !!!

Try a factory reset first. Then Express and reinstall the maps/udpates from there or from the unit directly on its own via wifi.

Beware of having the XT replaced by Garmin. I had mine replaced between May/June and had to insist with them as they said they had no stock and "it would take a few weeks/months".
Check stock availability first.

Arsey · Aug 24, 2021

er-minio said:
Try a factory reset first. Then Express and reinstall the maps/udpates from there or from the unit directly on its own via wifi.

Beware of having the XT replaced by Garmin. I had mine replaced between May/June and had to insist with them as they said they had no stock and "it would take a few weeks/months".
Check stock availability first.

Tried everything including a reset

er-minio · Aug 24, 2021

Factory Reset? Removing all the data?

Arsey · Aug 24, 2021

er-minio said:
Factory Reset? Removing all the data?

Yup..

Arsey · Aug 24, 2021

Spoke to Garmin and he sent me an email to try a couple of things , but I’d already done them . He said to email back and they would replace the unit . Seems to be a known glitch

Berin · Aug 24, 2021

RSInterloper said:
I've turned wifi off on mine - who needs it?

Me too, otherwise it’s prone to doing a random upgrade just before going away which either breaks something or updates the maps so the routes recalculate

Sent from my iPhone using Tapatalk

XT dumped the maps

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