How refreshing. Been looking for a cd player Hi Fi separate as mine is playing up. E mailed them re a repair. They checked the model etc and came back to say "Its had a good life, no chance getting spares". Fair do's. I shopped around and around. Found the same item £10 cheaper, albeit a referral link to a referral site to an advert. (Turns out it was for a different player when clicked 24hrs later). Anyhow, got a reply stating as such and that it doesn't meet the price match criteria but out of good will they'll offer me the £179 cd player for £159. Paid, they gave me free Saturday delivery and 2 days later I have my new CD Player for £159. Wicked service. But wait, today I get the Pre Black Friday deals and the same player is on offer for £129...I email them and thank them for the service and mention the latest price drop and how it would have been even better if they told me etc...Get a reply 5 minutes later, explaining its the manufacturer who did this, but not to worry, they'll match the price, please call for a £30 refund or use it against another product...How good is that. A £179 cd player and I now have it for £129, £50 quid saved...Nice one Richer Sounds