Garmin Downloads

I have just updated my software and purchased an updated map for my 660. The software update seemed to go through all the correct proceedure and loaded onto my unit.
When i return to the garmin site and goto my dashboard, it asks to install my recently purchased map to my unit when i do this the message saying map updated displays, however when i return to my dashboard it states that a software download is available and an updated map is available.
My unit states that it still has the 2010 map on it.

Very confusing this unit.

Help please

Rob

Human said:

I have just updated my software and purchased an updated map for my 660. The software update seemed to go through all the correct proceedure and loaded onto my unit.
When i return to the garmin site and goto my dashboard, it asks to install my recently purchased map to my unit when i do this the message saying map updated displays, however when i return to my dashboard it states that a software download is available and an updated map is available.
My unit states that it still has the 2010 map on it.

Very confusing this unit.

Help please

Rob

Click to expand...

Complain strongly to Garmin customer I have had nothing but problems with the downloads i made yesterday

Did you check the option tab to ensure that you loaded the mapping updates to both the PC and the Zumo?



Greg

Greg Masters said:

Did you check the option tab to ensure that you loaded the mapping updates to both the PC and the Zumo?



Greg

Click to expand...

No i just followed the instructions to download, and then when the map was in my recently purchased section i followed the instructions to install to 660, but not a lot happens and the site says map already installed yet on the dashboard still states old map on unit and old software and new map in recently purchased.

Do i need to take the old map off first somehow?

Human said:

No i just followed the instructions to download, and then when the map was in my recently purchased section i followed the instructions to install to 660, but not a lot happens and the site says map already installed yet on the dashboard still states old map on unit and old software and new map in recently purchased.

Do i need to take the old map off first somehow?

Click to expand...

Really simple this garmin system innit

Not sure what you guys are doing wrong I've used the download service for OneTime updates, NuMap Guarantee updates and now LifeTime updates on both StreetPilot and Nuvi, must have done it 5 or 6 times in all across a couple of PCs, never had a problem.

One thing is; you do need to be careful to read each of the pre-install screens and not just click Next > Next > Next ... etc. as some folk are prone to do. The install options button in at bottom left of one of these screens. This is required to install for the install to PC options. It's easily missed if you don't look out for it.

If you're running a device with insufficient memory space for the new mapping you'll see the install options screen automatically. This now applies Zumo 550s as well as the older SP2720 and SP2820.

ilkleyal said:

Really simple this garmin system innit

Click to expand...

Nope its overly complex.

Garmin's software and updating process is getting too frustrating, at least at work I get paid to deal with overly complex systems, unpick them, then design/implement a simpler and cheaper solution.

managed to sort software update, now says on dashboard that software upto date, however still states that map update required and shows new map puchased but cant figure out how to download / update map and get it to say that latest map installed, too complex by far.

downloaded the basemap programme is this as complicated and useless as the rest of the thing?

original_concept said:

Nope its overly complex.

Garmin's software and updating process is getting too frustrating, at least at work I get paid to deal with overly complex systems, unpick them, then design/implement a simpler and cheaper solution.

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Can you offer your services to Garmin? I worked for years in the software production business and the Garmin process leaves me lost - I think the complexity originated in their daft anti-piracy process.

Just updated maps to Europe 2012.10 - all OK.

If you're having problems, when connected with Zumo to myGarmin, try going to myMaps and if no download is available go to Download History. It may think you have already downloaded via a previous abortive attempt.

This will show the downloads you have made and will also let you download again.

The key thing to remember (as an earlier post in this thread ) is not to go next/next/next - but read each page and when you get to an options choice (left hand side, not right where the next button is) select this and make sure you tick download to device and computer. It will give you a choice of where you want to save on the computer (see later). I left it as the default which worked in terms of Mapsource locating it.

Then complete the rest of the download instructions and the update starts. Depending on the speed of connection this can be a long time and take place automatically in three parts. You then have the latest map on the Zumo and in Mapsource.

How to check

• Zumo - Tools/settings/map/map info
  
• Mapsource - Should be a box on the top toolbar giving you an option to select the map. It should automatically pick up the downloaded file. If not remember where the download saved the file (you are given a default location or you can specify in the options section when you tick download to computer and device).

Hope this helps

Cooperman said:

The key thing to remember (as an earlier post in this thread ) is not to go next/next/next - but read each page and when you get to an options choice (left hand side, not right where the next button is) select this and make sure you tick download to device and computer. It will give you a choice of where you want to save on the computer (see later). I left it as the default which worked in terms of Mapsource locating it.

Then complete the rest of the download instructions and the update starts. Depending on the speed of connection this can be a long time and take place automatically in three parts. You then have the latest map on the Zumo and in Mapsource.

Click to expand...

That is a very important piece of information. It is not difficult to do the above, however, it is not intuitive either.

Unless someone explains the above to you (as Cooperman did above, or as the Garmin rep explained to me on the phone), you will not have a 'matched set' of maps on both your GPS and your laptop computer.

The good news is that if you did not follow the above procedure the first time you downloaded the maps - by this I mean if you only downloaded the maps to your GPS, not to your laptop computer - it is very easy to go back and fetch them a second time for installation on your computer. Just sign in to your 'myGarmin' account, and download the mapset a second time. You can download the mapset as many times as you want until you get it right.

As you probably know already, it takes a long time to download the mapset (it is about a 2 gig file), so, start the computer up just before you go to bed and let it do the work overnight. Leave the GPS connected to the computer with the USB cable - once the mapset is downloaded, the computer will then go to the GPS to retrieve the unlock code needed to enable the maps on MapSource. If the GPS is not connected to the computer, you will get a prompt at the end of the download process to go fetch the GPS and connect it.

If the GPS is connected to the computer during the download process, then when you wake up the next morning, you will see a pleasant message telling you that all the work is done and the newest mapset is now installed on your computer.

Last suggestion: REMOVE all the previous mapsets (using the 'Programs and Features' function from the computer's control panel). That will ensure that you don't accidentally create routes on your laptop using an out of date mapset.

Michael

i'm SO over Garmin products.

Kaister said:

i'm SO over Garmin products.

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Fantastic